Member Testimonials

Lap swimming, like all the lanes but would prefer the water a bit warmer. Pool water nice and clean, appreciate that as well.

Excellent!

Really can’t say enough good things about the Y from our experience

I LOVE Leslie's and Kevin's Aqua Fit classes. Mary Ann Mc Neff

Very well supervised and clean

I used to swim at the Upper Mainline YMCA but have preferred the West Chester site for a number of years now. West Chester has friendlier staff, clean pools and locker rooms and overall a much better swimming facility. I wish the therapeutic pool had had more afternoon hours this past year but know that there is a shortage of life guards and that impacted service. Hopefully pool hours can be expanded this coming year as the staffing and pandemic crisis resolves.
I also hope to participate in some group exercise classes in the fall as well as use the indoor track and weight room.

I appreciate that you have Aqua fit water exercises available 5 days/week. We originally joined the UMLY, but they cut their water classes. Due to my work schedule, I can no longer make it to any of their water classes. I have really enjoyed the water classes at the West Chester Y.

Many classes to choose from and staff are always ver nice.

variety, customer service

Keeps kids busy with no electronics!!

Pleasant people

Not enough activities for "older" people

I feel there is something for everyone, our suggestions are often addressed. The staff is readily available to help and answer questions. Social activities are varied and I feel I have learned a variety of physical exercise towards a more active lifestyle!

I enjoy the aqua classes at 8:30 am taught by Leslie. She is great!

The indoor competition pool and locker rooms are fantastic!

There are plenty of options to chose from, swimming, free weights, weight machines, cardio equipment, stretching area and a wide choice of group exercise classes with incredible instructors. Every person I have come in contact with at the Y has been very knowledgeable.

I like the variety of classes offered.

The directors and counselors are great! Flexibe, kind, loving and super fun people! Our son loves it!

I think the Airport Road "Y" needs to be more forthright with its members, for example:
1. I hesitated to return because I wanted to swim in the diving well. No one told me that you were short LifeGuards, so you could not open the well.
2. The building does not feel safe, there is no additional air flow, especially in the locker rooms. Members continue to run wall fans!
3. Though they have two air purifiers at the Airport Road "Y," for the square footage, they need more. Probably not a bad idea to add them to the locker rooms?

COVID is not going away, members need to be updated on continuing protections.

Well trained leaders on your staff. Very qualified and pleasant.

I like the water classess.

Accessible and convenient. Love the West Chester location specifically because of the wide range of activities offered every day.

My daughter loves summer camp

We loved taking out little one to water discovery. The instructor was knowledgeable, patient and kind. I only wish the YMCA was offering this program to non members in the summer.

The Y makes safety at the pool its top priority!

Many classes to choose from.

There’s something for everybody, not just the perfect bodies

Pools

Pool

Variety of classes and great instructors!

Childcare, motivating instructors Ana challenging classes