Client Testimonials
Everything was great!
The representative, Cedric,that cleaned my carpet was professional yet friendly. He worked hard to do a superior job and I appreciated that. Zerorez has a winner with this employee.
Really good job of cleaning our 20 year old carpets! Dried very quickly without that crunchy feeling.
Provided great service.
No chemicals and I had stains resurface which I was told might happen, zero rezoning came back out within a couple of days of me calling and took care of the few spots free of charge. Great customer service.
Cedric was great!
Extremely friendly staff, very knowledgeable and professional! Had a great sense of humor as well. Explained every part of the service and made sure we got the most for our money.
The technicians are always knowledgeable and take care of the job with expertise. Sean and Trey are wonderful. I couldn't be happier.
Great price, qot me in quickly, professional service, and my carpets feel and smell wonderful!
Very professional, explained the process and answered all of my questions thoroughly
Plant based. Great crew.
Sedrick was the best, awesome job completed on time & better than I expected. 100% recommended
Price was as quoted. Timely arrival of cleaning team. Good explanation of how cleaning would occur and what expectations should be as to type, age and traffic of carpet.
It gets stained out that other carpet companies don't!
Staff was polite and hard working. I appreciate the 30 day guarantee as well
excellent service. quick, friendly technician. Remington was amazing!! Knowledgeable and professional. A++
The gentleman that cleaned our carpets was very professional explained everything , worked efficiently and cleaned up afterwards.
His service exceeded our expectations.
We were actually ready to replace our carpets. After the technicians were done, the carpets looked new again!. The techs that came to my house were very professional in appearance and demeanor. They thoroughly inspected all of the areas to be cleaned and gave me an estimate before starting the job. Eric Grey did a great job of explaining exactly what they could do and what needed to be done. Both technicians worked quickly and in a professional manner.
The technique used was one I had never seen before. Eric explained that they were a green company and the impact of the PH of the water to be used. We have had 2 other companies, (Stanley Steamer and Sears), out to clean the carpets only to see the pet stains not removed or return quickly after they left. That was not the case today. They spent the time needed to get to the pad and extract the pet stains from our home.
I highly recommend both Zerorez and Eric and his team, (I am sorry, I do not remember the name of the young man with Eric). Eric also say that we had some areas of grout in our kitchen that had come up and stated they could clean repair and reseal that area. We were unaware of that service. He also suggested a stain guard treatment for the carpets and demonstrated how it worked. We are going to utilize that service.
Thanks Zerorez for a great job!.
Your technician was very knowledgeable, professional and friendly. Having 3 kids constantly causing havoc on the carpeting, my wife and I never thought it would look the same and were absolutely astounded by the results, especially considering the benign nature of the product being devoid of chemical. You will be our go to carpet cleaner in the future, and we will definitely be recommending to others!
Representatives (from Customer Service and the Cleaning Crew) were courteous and efficient. A great experience from initial inquiry to completion.
The two men who came to my house were outstanding. They got our stains that I thought would never come up and worked very hard to do so. I hope I get them every time.
The young man who did the cleaning was polite and very informative. I also appreciate the guarantee.
I am thrilled with the cleaning of my carpets. My carpet is not new, but can't afford to switch it out right now and I am so excited how great they came out. I would highly recommend using Zerorez of St Louis!! Our tech was great and professional. Protected corners from the hose. Just little extras that you appreciate.
Mark and Cedrick were very friendly and knowledgeable. Their dedication was very evident as well, as they were smelling my floor for pet residue. Will use again!
The technician was quick and did a great job. I enjoy that there was no sticky residue and that my carpet dried quickly. I also like that there is no chemical after smell.
Remington was the person you sent to clean our carpets. He was extremely polite, well trained, delightful to work with and very willing to please. He is truly an asset to your company. Process is really good and results were wonderful!! Highly recommend your company and Remington.
I live in an apartment and my carpet is quite old. It has been cleaned several times by a company hired by the complex, but was beginning to look dingy even after cleaning. After Zerorez the carpet looks amazing. I am in shock at how good it looks. The technician that cleaned was very professional and knowledgeable. I would recommend your company to all of my friends. I kept hearing how effective your cleaning service was on Y98, and everything they said is true. Thank you!
The representative, Remington, explained exactly what he was going to do and if I had any questions to stop him and ask. He was thorough and professional; reviewed in the invoice with me and explained to warranty. I was very pleased with the service. And by the way, the carpet came out really great.
The young man that was sent out was vey polite and took his time to explain everything before starting. He was very thoughorough and professional. I am very happy with the way my carpets turned out.
Very nice job. Professional staff.