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Client Testimonials
Both the product & service provided by the young man who came to our house was very good! Very pleased with the results!
Our crew set reasonable expectations about our job, which included 2 small rooms and a couch. We weren’t sure our couch was salvageable but the team worked extra hard and exceeded our expectations. Thank you for saving our couch. They were communicative and professional and also arrived early. We highly recommend Zerorez.
When technician arrived we discussed the specific needs of our house. He recommended treatment that turned out fantastic. Will definitely use Zerorez again.
Especially appreciated Steven (from the Asheville location) who was friendly and helpful and did a good job.
I like that the website presents a menu of services that makes it easy to select what you want and to schedule the appointment. What I didn't like is that the $25 "service fee" is not clearly stated up front (only buried under " terms and conditions" and then added at checkout) and there is no place to enter the coupon code. I had to call to get the coupon applied.
Hope this feedback is helpful.
Excellent service and excellent product. I’ll see you next year.
Stains are gone. Carpet looks great and Maurice was very professional.
Customer friendly service.
My carpet looks AMAZING!! I love that it is pet safe and the technician was very careful to not do any damage to my home.
Owen did a great job on cleaning the carpets, as well as cleaning and sealing the kitchen floor. He was very nice, explaining each step of the process and ensuring I was happy with the result after each room was cleaned. Carpets and floor look awesome!
Great technician who did the work. Love that the carpets are not sloppy wet when they are done.
The prices were reasonable and the service was very fast. The peson that cleaned my carpets was very friendly and efficient. Highly recommend Zerorez and i will continue to use them in the future
Good product service provider was courteous and on time
Great job guys!
Great job guys!
They were on time and worked efficiently. Carpets looked good when finished. Price was comparable to other companies.
On time, great work and friendly!
Service rep was wonderful (Jake) / He took great pride in doing a great job.
Service tech was great
It was very easy to book and straightforward on what the pricing would be. Very happy with the results
Blake was prompt, efficient, personable and very professional. The carpets looked fantastic!
professionalism and good work
Efficient and effective.
The service was done very efficiently and thorough.
Guy was very informative and made all my needs answered. Waylon was very focused on his actions .
All areas - 2 rooms and two carpeted stairways were dry in 2 hours.
Thx so much Guy and Waylon.
We are regular customers. We've had Zerorez come out every couple of years for a long time to keep our carpets clean. This visit was the absolute best job ever. The stairs have never looked so fantastic. And the carpets and area rug came out perfect. The two technicians were amazing. One was Birch, a trainee. The other was a super nice young man who was originally from Cuba. He was Birch's trainer. I wish I could remember his name because we want him to clean our carpets next time!
Patty, technician arrived promptly at my house Friday mid-day and reviewed areas to be cleaned and any concerns I might have. She got to work and cleaned each room with care. Afterward, she pointed out stressed areas I might not have been aware of. All in all it was a great experience and the carpets were almost thoroughly dry by Saturday evening.
Did a great job at cleaning our carpet
Great results and friendly technician!
The service was what I expected. The Associate was on time, completed the work as scheduled, took diligence to take care and be neat in my home.
No soap

Nathan was very kind and courteous