Client Testimonials

The prices and the guy that cleaned my carpets last week was very nice and knowledgeable.

Fast, friendly, courteous service

You tech was very caring about your home and making sure even the corners of the entry way was protected.

The technician was thorough friendly

Friendly

Kieran was fantastic! He took the time to check in at the beginning of the day to let me know a more detailed time of arrival and then again as it became closer which was much appreciated. He was just very professional and pleasant. Carpets turned out great too!!

The carpet cleaning which was completed on 4/11/25 exceeded my expectations. The tech was outstanding and very knowledgeable about your products. I really appreciate the excellent customer service and attention to detail. I left a review on google as well. Great job and I will use your services again.

Good Products and capable service technician.

Always efficient and friendly service, our carpet looks amazing. He got out some big stains too!

We had our floor done before. It lasted for several monyh.Dan assured us that several coats would bring up te shine and last longer. We listened and went with three coats.
We are waiting for it to level in a few places. It does look very good.

Our carpets look great! Also, the techs that provided the air duct cleaning and carpet cleaning services were great….answered my questions and explained what they were doing.

Mark did a great job and so far we have not heard anything negative from our renters - so we are thinking it worked like a charm.
Looking forward to our next visit to Unit 3.
Thank you.

easy to schedule. Technician showed up during scheduled time window. Service was completed.

Easy to schedule, quick appointment, nice professional staff and great cleaning result.

Your customer service has been excellent. My carpet is nice and clean, and the young man who did it couldn't have been nicer.

The carpet came out cleaner than I expected and we'll be using the company again. John my technician was very good and offered great tips on how to keep my carpet cleaned.

The service was great. The tech was awesome.

Luke did a good job.

A great product with knowledgeable and friendly staff

Your Company has the best system for cleaning flooring and in addition furniture-it is a proven testimony having witnessed this in my own home. Your staff is spot on with paying attention to the client, extremely professional & knowledgeable and lastly friendly to talk to. And one more major detail of importance, your technician "James " is another critical key to your success. He is the ambassador that truly reflects the end results why your is a Great company to deal with. I will continue to recommend your company to my Carpet One customers and all my friends. Best regards Guy Boomgarden, owner and partner of the Janesville store with Pat & Mike Coyle and sons Tom and Danny of the Coyle Carpet One Madison

Jordan was amazing! Very knowledgeable, friendly and efficient! Love my clean carpet and time!

Zerorez did a great job cleaning our carpets and ducts. When I mentioned opportunities for improvement they responded right away with the intent to make things right. They were great to work with!

Tech was polite, punctual and knowledgeable about treatments.

Excellent! I was very happy with how my rug and my sectional turned out. Also, I appreciated the professionalism of the men performing the work.

Easy experience, they did a great job of communicating, and couch looks refreshed. Also, its a convenient, secure checkout where you get a text at end to pay on your own phone.

Very helpful with additional recommendations. Josh is a great tech. Will be using in the future for sure!!

Carpet looks great and the young man that did the carpet cleaning was very professional and did a great job! Will have you back to do the rest of the house soon.

Carpet looks great and technicians very nice and efficient

Zerorez's rep showed up promptly, was friendly but business-like, inspected the carpeting to be cleaned, made me aware of other services Zerorez could provide, and proceeded to cleaning. the carpeting looked great when he was finished.

All technicians are fully trained, and pay close attention to detail. I can always count on them to bring anything out of the ordinary (cleaning) to my attention. I appreciate the customer service and the total professionalism of those I entrust my home to.