Member Testimonials
Friendly staff. Nice facility.
Just wish you would add a hot tub and a track to run on!
The Y is very clean. The staff is amazing. The facilities are well maintained. Our family really loves going.
great community. good classes. clean and well kept
The people and the community involvement. Always going the extra mile.
Professional, friendly trainers. Overall, staff extremely helpful. Classes and instructors excellent. Area clean and comfortable. Genuinely enjoyable experience.
Clean and nice equipment. Loved the Yoga class
I like the people in my classes, the teachers, and the wonderful staff that support it and us.
Anne Embry
Cleaver is a beautiful community health center with wonderful staff and a variety of classes offered!
Friendly people. Lots of activities to choose from.
Great environment. Great equipment. Great classes. Very clean! And, the people that work there are very nice!
Love the atmosphere
The staff is great. From Ms. Cathy to Ms. Carter, all the front desk staff and trainers are incredible. The facility is well maintained and always seems quite clean.
The one negative is when the gym is unable to be used by younger children due to full court basketball.
Facility is well maintained. The staff are helpful and super friendly. There is a lovely diversity of race and age at the Cleaver Y. My only negative criticism is the reduced time of pool hours due to lack of lifeguard availability.
It was great! Clean and friendly front desk staff
Staff is nice and the facility is clean.
Excelente lugar para acer ejercicio y sentirse en familia
Programs, people and instructors
Very close to where I live, decent equipment, manageable hours, facility is clean and good choice of classes.
The facilities are generally nice and clean. I love the people who work there, they are so nice.
This is the nicest Y I've ever belonged to (and I've been a member in 4 different towns across 3 states.). The facilities seem brand new, are beautiful and clean. I love the layout, its so airy and bright. The child care room is so cute! Pool is excellent as are locker rooms. I'm delighted so far.
My only wish is for some easier way to get my baby in and out of her swimsuit in the locker room. I haven't tried the family changing room yet, because I didn't think I could leave my stuff in there, but everything in the locker room is hard tile so I'm afraid to put her down. It's difficult to change out of a wet swimsuit while holding a baby!
I like the diversity of the YMCA and the fact that there is something for everyone no matter how old you are.
I am a 71 year young woman who chose to join the Y primarily to swim laps with a kickboard to strengthen my legs. Because I have 2 replaced knees, one of which resulted in some nerve damage. So I am also a fall risk. Recently the kickboards were to the farthest end of the pool. I asked Barb to make an accommodation. I could not tell if she was blowing me off but eventually she offered to leave some kickboards on a table closer by. This idea sounded ok but it was not sustainable. Other staff likely moved them back to where they "belonged" as they finished each day. Earlier this month I had to walk the length of the pool to retrieve a kickboard and on the way back I fell; a full on face splat on a rough concrete deck.
To note, the staff who came to my aid were great; kind and caring and very efficient with the 1st aide. I was pretty beat up facewise so I didn't come for several weeks and during that time I figured out that I needed to accommodate myself by purchasing my own kickboard.
My disability is not readily apparent. And it is hard for me to ask for help. I am pretty sure that there are many people around my age who are in the same boat; a bit in denial about their increasing loss of abilities.
But honestly, all my other experiences have been great. The front desk people are super friendly and helpful. Several staff members have stopped me to ask how I was doing since my fall. I now come in on a cane to assure my safety when I am on the pool deck. I want this Y to be for everyone; even prideful ones like me.
Name removed
The YMCA's friendly relationships, the extra activities, the exercise classes offered and the cleanness of the facilities! I am very pleased with the overall staff and members kindness, politeness! Its family place to meet lifelong friends! I especially enjoy the warm feelings and greetings I receive when you walk through doors of YMCA!
The staff is the friendliest in the entire YMCA network in KC.
The place is clean. The staff is welcoming and helpful. The equipment is pretty well maintained. We've enjoyed taking Maddie's Tuesday-Thursday TRX class and my wife felt Monica was very helpful as a Personal Trainer and expects to sign up with her again.
I love coming up there for my water aerobics and I love all teachers and coaches they are wonderful I love coming to this YMCA cuz customer service is always friendly and nice I have a wonderful time I leave there feeling great and we energized
I feel like family and motivation on the go!!
It's been great, except for my initial encounter with the person who explained the use of the gym equipment (who apparently had never encountered someone who had never been in that environment before). I use the gym every day now, and plan on continuing.
Friendly, and knowledgeable staff. The Cleaver YMCA offers several weight stations increasing safety and muscle isolation. Both are key in developing the results you are looking for in a GYM.
Friendly, convenient to home, facility equipped with all I need to workout.