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Member Testimonials
Always a friendly supportive team at the front desk!
Maybe PT sessions being followed up would be good because I'm a dreadful woman for motivation. 😂😂
I used them for motivation but it kinda petered out when I wasn't available one time and was on holiday the next week. Then it went into abeyance when neither of us contacted one another again, I think I still have a few left. 🤦🏽♀️
Everything has been great so far!
All GOOD ......!!
Okey
Keep up the good work.
Only comment maybe more classes during lunch time
A couple of extra morning classes on a Tuesday and Friday as it’s getting really difficult to get into Dave’s classes these days - he’s just too good - the classes are too popular and the feel good factor too exhilarating!!!!
Better app
The gym, staff and classes are all amazing.
The only recommendation I could make would be to your online booking system. Some classes are always booked out online but have 1-2 people actually showing up. If you make it on a first come first served basis it might increase attendance levels.
Thanks a million :-)
Everything is ok
Though there a few things that could be improved.
Some of the barbells upstairs are old and the sleeves don't spin (which is a safety hazard if people are using heavier weights).
There are no boxes for box jumps/step ups/box squats upstairs in the main weight area. (There are not enough weights downstairs for box squats.)
The cardio machines are positioned weirdly. The fancy bikes aren't side by side on the middle floor. Instead, they're interspersed with different fancy bikes which makes it hard for two people to work out together.
It would be great if the Jacuzzi area could be reopened.
It’s an amazing place and clean. The teacher are great.
your doing a great job already
Improve Wifi quality through out the gym
Wish yous opened earlier than 6am
Since back opened since Covid. Gym has come on big time 👏👏
Excellent trainers . Very friendly staff on the desk .
Good variety of classes .
Only point to note are the hairdryers in the ladies changing room . They cut out sporadically as if there is a loose connection . I have experienced it myself and have heard the same feedback from a number of members.
You’re doing great!
Lovely place
Very clean and friendly staff.
Notting u guys are brilliant what I like about the club. is the front of house staff and trainer's all no the members names when they come in to Train which is brilliant to see you don't get that in other gyms I've traind in over the years very happy member you guys have here for many more years regards Lewis Laffin
Very good experience. More towels available would be good
More classes during the weekend would be amazing! But overall very happy with the gym.
Maybe a monthly check in with the professional instructors to see how the workout program is going. Just a 5-10 minute chat would be good for newish members. Other than that, fantastic service provided by all staff and facilities 😀
Maybe getting the music in the pool area back working again plus the jacuzzi, thanks
Excelent place
With the new timetable for those accessing the gym after 17pm there are plenty of classes available everyday while for those accessing at the early mornings, the scenario is not the same.
I have a full membership but because my personal schedule I can only access the Gym in the very early mornings and at weekends... I miss have more classes in the morning, like Boxfit was removed from the early timetable as a yogalates... And usually the classes in the morning are often fully booked, like it is impossible to get a place in spinning classes, you need to be at the app 2 days in advance at 8:30 or you will be out, also some classes like aero yoga... it is just 1 day at the timetable and every monday... it means, if it is bank holiday, you will not have opportunity to access this classe that week.
The equipment, the space, swimming pool, sauna and steam room are well worth the fee.
However; some better gym etiquette should be encouraged in people who treat the place like their private gym, using 2-3 machines att he same time, by leaving their things on them and then not wiping any of them when they are finished.