Member Testimonials

It’s great so far! The app can be a bit temperamental at times and some of the descriptions & locations of the classes are missing from the app so would be so much easier if they were updated

It would be good to have more classes like gritt strength or step aerobics when the gym opens at 6 or 6:10 in the morning every day of the week. Like the classes that you have on Tuesday mornings.

I am happy with everything at the moment

By keeping the morning classes going. Really enjoying them

Thank you, but everything is fine, best regards.

Great gym, studios and leisure areas, with multiple classes to suit everyone. Trainers and staff all very friendly and helpful. A gym you always enjoy to visit and workout.

Well in my opinionthe vlub works very good in all aspects ,attention to details of every member at any time not only when you visit the facility, but also after hrs ,you receive info or any other alert or gratification according to the individual, so to coclude I will say that there is nothing yo change but to keep the high standard reached.

Everything is great here Trainers, The staff and the facilities. As soon as you enter you feel motivated and energised. The classes specifically are game changer for me, soo much too choose and so many variations. You never get bored.
Every Trainer is soo much knowledge and soo good in what they teach, it makes you feel soo good, always try to push us.

replace some of the single handles for cable machines

Less yoga classes, something to replace boxfit classes

.

I have a very positive experience with trainers.
They are all professional.
Club has a wide range of various forms of training.
I miss the swimming pool, but you informed me about that as well what is very profesional.
Just keep doing what you've been doing.

Considering how much the members pay for the gym membership, the equipments that get broken should be fixed asap. The hip abduction machine at the smithfield branch for example was out of order for a long time and even when it got fixed, it wasn’t fixed properly and still isn’t to the best of my knowledge.

I am new to the gym, but loving everything so far. To be better, I would like to pay in cash directly, without having to wait for the card to be declined. For 14 days of the month I can't schedule my classes because I want to pay in cash.
Also, would be great if pilates reformer could be included in the standard membership, which is not cheap.
The rest is great. I like the teachers. the place, the support, the people who work in the front desk. Thank you.

For me the most important factors are not having to wait for Machines as there's sufficient quantity and the cleanliness.

Great Gym equipment. The pool area is so nice; very relaxing. Great selection of classes. Staff are very friendly and knowledgable. The complementary towels, hair dryers etc are a great touch. The showers are also nice. I enjoy coming here, it doesn't seem like a chore :-).
2 points:
1. It would be useful to be able to cancel a class on the app less than 2 hours prior, or, understand the reason for the 2 hour cut off.
2. It would have been nice to have the extended pool closure acknowledged as it did close for a lot longer than anticipated. Not everyone can get over to the Dartry pool.
An option between Dartry pool access, a small reduction fee or, a free item such as a water bottle would have been appreciated.
Other than the 2 points above, I highly recommend this health club.

The gym and it's facilities is good value for money any time.

Body Pump is my favourite class. I wish it was every day 😊

Just get us back the pool! And don’t forget to adjust the shower heads so they point out more into the stalls rather than the drain. Thanks and great to be back

The bathrooms developed mould around the showers. I noticed that this issue has recently been addressed however, it had been left untreated for several months prior which to be honest poses a health hazard.

Other than this I have no issues and really like the gym and all of its facilities!

🤗🤗🤗🤗

Not possible to get better training as with Barbara. She is amazing.

Please increase the timing for Camden street club. Its closes at 9:30pm. Please increase that to 10:30pm and also have it open on Sundays and Saturdays till 7pm please

A coffee machine in the lobby area would be a huge perk 😊

All the instructors at the gym are fantastic. Everyone who works there is really friendly and helpful. I’d especially like to mention David and Jamie — they are excellent instructors. They explain things clearly, are very supportive, and I really feel the benefits of their classes.

Wonderful gym, wonderful people!
If you're buying new equipment will you consider getting an original assault bike and an assault runner?;you do have assault bikes but they are not like the original model which is more dependent on your own power. One last thing, Concept 2 bike erg would complete concept trio of equipment. People could also track their numbers and enter challenges on C2 app like they can on row and ski erg. It's a brilliant app and very useful.

I really love attending one escape, the classes are really high energy.

A plunge pool and other recovery facilities would be fantastic!

I think the club is very good but the music in the leisure centre should be changed on a regular basis

Few equipment must be replaced, there is 2 currently in bad shape, both for legs…
09/07/2024