based on 1446 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lilliana does a good job
I was taken quickly & they always do a good job. Very satisfied!
I can check on line and see if my stylist is available
Economy
Ease of appointments
Ingram at Brandenton/Lakewood Ranch did a great job. I also liked the hot towel and massage.
Christiana was very professional, a good conversationalist and gave me an excellent hair cut.
Great hair cut
quick service
another great experience/cut from Adelina!!!! always a pleasure and looking fwd to returning!!!
Service is good, but the websight is very difficult to make online reservations. Then the times are routinely off. Yesterday I got in line and was told my stylist wait was 48 minutes. I got into my car thinking I had a leasurely drive, but as soon as I got in my car, I received an email stating my wauit was only 15 minutes. So I started to hurry. Five minutes later I got an email stating I was On Deck and needed to be at the store! I then hurried a little faster! I went from 48 minutes to 15 minutes to On Deck in a span of about 10 minutes! With online sign in, you need a better method of computing wait times. Or simply allow reservations for a specific time.
Crystal is a great stylist and always does a super job.!!
Great customer service. Adelina is awesome
Crystal was fantastic
Great service! Nice burst fade..
Stylist was professional, kind, and efficient...
Reliably great haircuts
Maribel is the best stylist I have even had, she is professional and knows what the customer wants and makes it happen.
Excellent customer service and great stylist!
Friendliness of staff. Service is excellent
They went above and beyond my expectations I love my hair very professional very nice very dedicated very great environment I will definitely suggest this place and I will definitely be going back thank you so much and God bless.
Good people good haircut
Attention to detail, excellent shampoo
Always get a great haircut with Adelina.
The stylist that I have been coming to for a better part of a year over (Mandi) has been amazing and I try to schedule her each visit. The customer service at Smart clips, never disappoints. I also like the opportunity to catch up on live or recorded sports events while getting my haircut.
Good service, affordable price.
Kristina is always friendly, always efficient, always quick. Look forward to seeing her again soon.
As usual Jessica Casg cut my hair perfectly
My stylist provided excellent service. She was very professional and recommended products. Great job!
The products that I bought work better that any I have used and I’m truly satisfied with them and your stylist ( Liliana)

The friendliness of the staff. Their knowledge of various hairstyles and willingness to explore divinations of those styles to create a truly personal hairstyle.