Patient Testimonials
Prompt service - friendly staff- Very organized despite the office restructuring.
So professional. It was a very pleasant appt. It is definitely a team effort from the time you check in until you see the doctor. I was very impressed.
Very friendly staff. Facilities nice and clean. Loved the doctor.
The staff is very efficient and courteous, having a good staff is paramount! A physician can be remarkable but if the staff is not good it’s rather pointless. That said my experience with the physicians at JOI has always been most satisfactory, they are knowledgeable and skilled in what they do.
Thorough and knowledgeable.
Great bedside manner. Convenient location.
Doctor and Staff were wonderful.
Very organized!!!
I trust dr. Von thron.
Everyone is very professional and pleasant
Knowledgeable and friendly.
I know three people who have been treated and they all recommend to go there because of the good treatment they received.
PROMPT EXCELLENT SERVICE.
I like the phone calls prior to appointments,it helps me to remember.I also like the promptness of seeing the doctor.I have rarely had to wait for services. I will be glad when the renovations of the facility are completed.He has a compassionate,and seemingly dedicated staff.
Doctors are very knowledgeable and professional. Took time to answer questions. Unfortunately, the young woman checking us out at the end of our visit lacked social skills (just plain rude) which left me with a "bad taste in my mouth".
Super friendly, easy, quick, and thorough!
i was very pleased with DR Picerno and his team. Very caring and I had a game plan for my knee surgery in less than an hour.
Great doctors
The staff was great.
I've seen several orthopedic/neurosurgeons in the JAX area. Dr. Keller listens.
Everything was handled efficiently, quickly & my reason for being there (ganglion cyst on right wrist) was resolved in one visit in about 15 minutes.
Each person that I encountered from check in to PT for hand brace was extremely positive, professional and customer service oriented.
Attention to detail
professional & friendly.
Dr Smith and the entire staff was very professional, friendly and helpful. The office seems to run like a well oiled machine.
Everyone was nice and listened to my concerns. Dr. Snyder was wonderful.
Very professional and yet warm and comfortable.
The timeliness in getting an appointment, the courtesy and knowledge of the staff. Mostly, the excellent medical care I’ve received. My physician is very caring, understanding and responsive to my medical needs.
Very professional and kind employees. Dr. Graham was wonderful too :)

Listened and explained, took time