Patient Testimonials
Prompt-orderly-thorough
Staff and doctors are friendly, knowledgeable and efficient.
Dr Madden is terrific!
We liked everything about our JOI experience. The office staff, nurses and Dr were very attentive. Dr McGinley was just amazing!
Great staff and they are straight forward about your medical care.
Not too much of a wait to see the doctor
Outstanding service caring and have used them for my shoulder
Professional and kind
Dr Steinburg does great stuff!
Dr. Von Thron is on point with any pain issues I have and is quick to get me back moving again. He helped me with a fracture and a break during Covid and I trust his evaluation and treatment given me.
I love that we were referred to Dr Gould. My 22 year old son had Surgery and he has done awesome in his recovery. Dr Gould has the best Dr to Patient personally and attitude ever. He explains the plan of care perfectly. I need to have surgery on myself soon. So I will be referring my self to Dr Gould. I referred a very known personality from Jacksonville to Dr Gould, she had already heard about him from others. So of course she called for an appointment. It’s so very much I can say about this amazing Doctor. The staff have also been the best ever. Thanks so much for your awesome work. PW parent.
Organized, clean, efficient, great staff, kind and knowledgeable
JOI, extremely professional knowledgeable so helpful and stuff is beyond wonderful can’t wait to come back to see Dr Kaplan
Everyone was very nice. I got in and out very fast.great service.
All questions taken care of
Great staff
Easy and efficient
This was my first time coming to this location. Dr. Sacksteder went over everything and took time to talk to and listen to me. I know my options and did not feel pressured into surgery when I currently have no pain. Someday I will have to have the surgery but I don’t have have it now. He said I will know when it’s time and the shots could hold me an indefinite period of time - even years. That is a great relief to me.
Dr was awesome he explained . I would highly recommend .
Easy registration, kind staff
Everyone was very helpful & explained things well. Very happy with my treatment.
Friendly, efficient, and caring.
Professional
Quick check-in, friendly staff, informative about my visit, zero wait time in the waiting room or exam room.
Everyone there seems kind and caring! The medical staff is very thorough (isn’t that what it’s supposed to be?). Dr. C. was amazing . He listened and explained and gave me solid information. I was very impressed since a lot of doctors don’t do that at all. I am very thankful for my experience with them. I absolutely recommend them to anyone!!
Professional
Quality care
On time. Clean friendly staff
Prompt service
Great customer service

Appointment on time. Nice PAs. Dr. Took time to explain in detail why I was having problems with knee. Very competent.