Patient Testimonials
Personable, friendly. Professional. Very thorough. Clear advice as to needs, directions, outcome..
Everything!! Dr. Kaplan is amazing!
Very well organized and professional from top to bottom. Appointments run on time and the physicians are knowledgeable and personable.
Customer service.
I felt that the quality of care was excellent. Also, the front desk staff was very efficient and personable.
Extremely helpful
Friendly and prompt service.
Dr. Bell was prompt, thorough and helpful.
So far you have done everything you have said you are going to do.
On time, efficient and informative.
I arrived on time, filled out the paperwork on time was seen on time by Dr Graham to discuss
my problem, was treated promptly and was out the door. By the time I woke up the next morning
my wrist was not hurting anymore. I was very satisfied with the service and treatment provided
by Dr Graham and his staff.
Have been very pleased with JOI. Medical staff and Drs all so very pleasant, professional, and helpful. I highly recommend them!
Courteous and Peofessional
Thank you.
Doctor and PA. Also, x-ray there at facility.
Courteous and caring staff, accessibiliy, setting, and professional training of Dr. Keller.
The staff was very accommodating and the Physician was SIMPLY TOP NOTCH! He explained issues of our concern in layman’s terms and was just as kind and caring which you don’t really see in this fast pace world! Definitely I would recommend him to anyone needing an orthopedic Dr. He is a #10 as well as his staff! FINAL ANSWER!!
The office staff was very friendly, Dr Smith made me feel confident in his diagnosis, and I was able to get an appointment quicker than I thought I would.
Professional and quick
everyone very nice, professional great staff and Doctors. They take time, ask questions about about your problem and listens
Every was very knowledgeable and knew their jobs.
Dr. Young was very informative with the condition I came in for.
I really like the promptness have getting back to see the doctor,and all the staff was really great about the way they handle the patients.
From Debbie and Melody upfront to Katie and Jen in the back, everyone was extremely accommodating and helpful. Cherie, Nicole and Suzanne, who do not even directly work for Dr. McGinley, personally greeted me by name and even made me coffee that day!
5/5 stars!!!
Well organized facility housing some of the best doctors in the city.
Very friendly and professional! The wait time was not long at all!!
able to get an appt soon due to knee pain
Efficient, friendly, expert physicians and staff
Dr. Keller was excellent. I do need surgery on my right knee, and he was able to calm the pain in the left knee. However the insurance I have, FL Blue PPO Gold plan (Blue Select) is accepted by JOI, but not the Baptist hospital that the JOI perform surgeries at. This results in having to find another Dr. and hospital that will take this very expensive insurance that Baptist will not take. Makes no sense to see the Dr. at JOI, and can not go further than that due to the hospital the JOI doctor use does not take my insurance. Just glad I didn't need emergency surgery, it couldn't be done due to the hospital not taking the insurance.
JOI is the best!!! Dr. Hastings knows exactly what to do!! His bed side is caring, listening, understanding, explaining, and educational.
The staff follow up was impeccable!!
It's because of this team I am doing so well.
SO happy with JOI!!
*****