Patient Testimonials
The Doctors and the staff we’re very professional and I got excellent services.
right on time with appointments and don't have to sit in doctors office and wait forever. love my doctor.
Closest to home...very professional and good reputation
Prompt friendly service, handle insurance coverage up front, friendly, professional staff., pleasant surroundings, easy access.
Great, experienced team. Highly recommend.
I liked the ability to fill out my paperwork online prior to my appointment. I also liked the efficient sign-in process and most significantly the straightforward way Dr. Bell addressed my orthopedic concerns and how the surgical process would play out.
Really liked the people great place and doctors.
professional; very reputable. busy office which does run fairly smoothly. LOVE LOVE DR. GOULD. I came specifically to your practice because of his reputation and capability. thank you for your service
I like Dr. Kitay. He is responsive and effective in his treatments. I have had bad experiences with JOI in the past, but only good ones with him.
Also, you have reduced your patient wait time. In the past (20 years ago or more) I would routinely wait two hours after the appointment time to see the physician. Now it's substantially less than one hour.
And the onsite x-ray facility works very efficiently, and the tech is friendly and helpful.
Efficient, professional and friendly
Very friendly and thorough.
Prompt efficient, friendly, professional
Very efficient and professional office.
Everything, prompt service, friendly .
I had an appointment for 1 and I was done by 1:35. Very efficient process.
Called back at exact time of appointment
Dr Bell was thorough in my options with a knee injury and recommended options with pros and cons
I recently had an appointment to see Dr. John Von Tron at Jacksonville Orthopedic Institute and was surprised by two things. First, my appointment was for 11:20 A.M. I arrived at 11:15, signed in and then sat down to read a book I'd brought with me. Seven minutes later my name was called and I was escorted to a room where I was to be examined. This meant my visit was within two minutes of my scheduled time. Jeez Louise. That's about as timely as the German train service! Second, once in the room where I was to be examined I reopened my book and had not completed reading one page when a Von Tron assistant materialized and whisked me off for an X-Ray. Once it was taken I was returned to my examination room and again I picked up my book. I shouldn't have bothered. Within seconds Dr. Von Tron was in the room and the examination began. Now for a third thing which was not a surprise - Von Tron IS a prize. He's knowledgeable, cordial, and caring. When you're with him you're quite content to be in his capable hands. Name removed
Pleasant, courteous and competent staff. Dr. Bonsali was down to earth and recommended
trying Physical Therapy before jumping into surgery, which I was most appreciative.
I loved Dr. David Grahams bed side manner. He was very professional! I would highly recommend him or JOI in Jacksonville!
Very friendly caring staff. Dr listened to me. Great experience
Wait time for my appt was not long, wait time in the exam room was not long. Entire staff was friendly and seemed genuinely concerned about the reason I was there.
I was very blessed that you got me in right away and was very pleased with Dr. Von Thrron
Efficient, organized, Courteous, Good Quality care and love all the specialty physicians
( i.e. back, hand, shoulder etc.,) to focus on your unique health issues
Very caring, thorough. and professional providers. Saw I timely manner. Was very impressed with Dr Madden and her staff.
Everyone on the phone and in the office has been very helpful, kind, and professional.
Everyone from the scheduler to Dr Graham were 5 star very caring and willing to take the time to help me Top notch practice
My doctor.
Dr Steinberg is terrific. He is very thorough and explains diagnosis in terms all can follow.
We appreciate his care for our mother and his bed side manner !!
First class !
Patient orientated. Informative.