Patient Testimonials
Professional. Answered our questions. Developed a plan to address my medical issues. Seemed genuinely concerned.
Dr. Solis is great, gets right to the matter, explains what you need and schedules right away.
Friendly and kind
Quickness
Always professional but very friendly and interested in every patient and their needs.
Great experience so far, I am very satisfied.
Professional and personal
Great doctors and staff!
The service I received
The staff and workers were very helpful and polite.
Great staff! Friendly, caring. Good doctor.
All staff were exceptionally friendly. I felt like the Dr. listened to me carefully and I got very good advice.
Best area for improvement: the waiting room process. Go check out Boorland Groover. They have a message crawler that continually tells the status of all Doc. "Dr. Smith is 27 minutes behind." I'll wait as long as it takes because I know things happen, AS LONG AS I know what the wait is likely to be. As I waited yesterday at the 30 minute late point I had no idea if it was going to be 5 more minutes, an hour more, or never (like if my chart got misplaced). Both the nurses/techs and the Doc apologized for the wait when I finally got to the back, but by then it was way too late. A quick heads-up during my wait would have gone a long way to creating an outstanding customer experience. A packed waiting room with NO INFORMATION is a very sad place as people look around at each other, with no way knowing how many people are head (ie waiting for the same Doc).
Very efficient, compassionate care giving
Orderly! Thorough! No time wasted,
When you walk in a place for the first time, you realize the food or services are excellent when you see a line of people waiting to be serve. If you checked in on line in advance helped some as well.
The staff and drs were great. Their main goal was a plan executed to fit your needs with the healing process.
Friendly staff and atmosphere.
Dr Young is great!
Very professional and helpful
great doctors
I have seen their hand and foot specialists with great results. I’ve also gone to physical therapy for weeks with good results.
Professional and caring
Plenty of parking. Check in staff was friendly. Nurse was great and asked for details of my condition. Dr. Freeman gave me good treatment & treatment plan.
Right on time to see the Doctor.
The people are friendly and knowledgeable. They are able to help with any injury you have.
Dr. Sacksteder is wonderful and really cares about his patient. His staff is excellent, warm and friendly.
It was wonderful going to a specialist and not having to wait hours to get in after your appointment hurry come and gone to staff and the doctor we’re very nice and professional and explained everything any questions you had answered
JOI functions as a team and each person is an integral part contributing to the whole experience. Everyone I interacted with (receptionists, surgery scheduler, physician's assistant) was well trained, kind and attentive to my needs. I highly recommend Dr. Snyder for his expertise in shoulder replacement surgery, his detailed attention and answers to my questions, and his wisdom in providing all the post op care I needed. He understands that it takes a "village" to promote healing. He had me stay overnight in the hospital and set up In-Home Physical Therapy for two weeks. My recovery is going better than expected snd I am so grateful to the whole staff. It is a busy place and sometimes the wait is long, but it is worth it!
Service was quality and on time I enjoyed my visit.
Dr. Snyder was very professional and thorough, tentative to my needs and expectations .Christine was all over my fmla met life paper work , followed up with me the second day to submit balance of my fmla paper work to assure that everything was true and correct .The entire staff made me feel at home and as if I were their top priority from start to finish of my initial appointment. Thank you for being completely awesome!
I was impressed by Dr Keller
Dr. Von Thron was very reassuring and was able to treat my ailment in his office.