Patient Testimonials
friendly staff and listens to your problem openly and is very supportive.
Great as always
Easy to use and the longevity of staff and doctors.
Knowledgeable physicians
Treated me with respect and was able to talk to real people on phone!
On time ,clear diagnosis and treatment options .Dr Bell was very professional & good bed side manner .
Appointment was on time. Staff and Dr were attentive to my questions. Would highly recommend Jacksonville Orthopedic.
The doctor was very professional and through. He was informed and prepared when he entered the exam room. He put me at ease about my problem and told me what needed to be done. the staff was very efficient and helpful.
Everyone was super nice!!
The wait time was less than 5 minutes to see the doctor.
The staff was very efficient in their work.DR Kevin Kaplan was terrific and answered all my questions and made me feel comfortable talking to him.
Everything about the whole operation is exceptional.
Every employee and facility are top notch.
The doctor and the entire staff were very friendly, helpful, and very honest. I appreciated the time that Dr. Freeman took with me to explain things and answer all of my questions. While booking my new patient appointment, the staff was very helpful although it did take longer than I thought it would to actually make this appointment that does not deter me from giving them this great rating. I really feel that the knowledge of the doctors and the helpfulness of the staff is the most important aspect of any physicians practice. The doctor was very knowledgeable, everyone was helpful and I couldn’t have asked for more.
Doctor Kaplan is a great doctor.
Dr Von Thron is the best
The service, the waiting, and Steven Crawshaw was a awesome and amazing person.
I found the process of checking in quick and easy. The doctor was friendly and understood what I needed.
I came in, filled out forms, sat down & 5 mins later i was called into a room. After checking in with the nurse, I was taken right away for X-ray and Dr. Bell reviewed the findings with me and showed me everything I needed to know. I thought it was my hip that was the problem but it was really my lower back. He referred me to Dr. Martin for further treatment. Everyone I dealt with was professional and prompt and had great a great experience! Thank you!
Pleasant people
Efficient
Your p people.
The receptionist I went to was super sweet and attentive! I didn’t feel rushed and felt very welcomed so that helped with feeling to put me at ease. The doctor I saw answered every question I had in a friendly and polite manner and really took the time to explain all my options. Dr. Kaplan was great and so was the team! The techs that took my X-ray were also super friendly!
Professionalism
Easy to schedule appointment with doctor. Didn't take too much time to wait to see the doctor.
Dr. Kaplan and his staff were very welcoming and helpful regarding my concerns.
Fast, friendly efficient care.
The Drs were very knowledgeable and explained what was happening so I would understand. I like that we are trying everywe can before surgery.
Confidence they conveyed
I appreciated being added to the cancellation list which made it possible to get an earlier appt. Also Doug S (PA) was very good in the physical exam, analysis of symptoms, explanation of the next steps in treatment and answered my questions very well in my follow up phone call.
Everyone was very friendly and helpful.
Quick in an out.
Thank You very much
Dr. Keller is my go to guy. Since, 2012 he has treated my spine with care, knowledge and compassion. Plus, his staff members are all experienced and helpful.
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