Patient Testimonials
The doctors and staff we have encountered are all professional, direct, and honest.
The treatment plans are easy to understand and follow.
Everyone at JOI is courteous and professional and friendly. Things move efficiently.
Everyone was very friendly and helpful!!
So far, so good.
On time appointments
Experienced and friendly doctors
Friendly staff
Pleasant atmosphere
I felt like the doctor took the time to tell me what I needed to know so that I could proceed and hopefully be well soon.. and he assured me that if things were to continue I was free to call him and then he would work with the issue.. I felt very comfortable when I left his office. I am close to 80 years old and frankly it is scary when you have leg issues as you think "is this what things are going to be like?".. Best of all he explained things to me that I could understand... (Only two biology classes in school)
efficient and professional
Great personal and professional service. I felt heard, cared for, and assessed honestly.
Dr Bell
Staff is friendly and profession=. Do. Hastings took the time to discuss my concerns and answer my questions.
Good job
From the receptionist to the x-ray tech, nurses to the doctor it was a great experience. Very helpful, understanding staff. Definitely a better facility than my hometown orthopedic
Very knowledgeable, caring. and professional staff. My medical issue was properly diagnosed and prescriptions for future remedy were discussed and implemented. Very happy with the entire process.
Very organized. Pleasant people in office. Extremely efficient.
Very prompt and easy to understand
Dr. Young is by far the best orthopedic surgeon in Jacksonville. I had been to 2 other orthopedics who are known to be the best in the area, but they could not diagnose my knee swelling. Dr. Young knew exactly what I had and referred me to a subspecialist asap. He saved my life as I had infection.
N-A
At my last appointment I was seen quickly and taken care of effectively, and on my way home shortly thereafter.
Great service and assistance.
The kindness of employees. The professionalism
The professionalism and the cutting edge technology
Medical staff I encountered behaved professionally. That was both doctor and staff.
Grest service
Great doctors
Professional
Customer service
Slow but very professional
Dr. Kitay explained everything where I could understand it. He was very efficient and knowledgeable.
Professional staff at the check in and timely physician with my appointment. Although the Medical Assistant could smile sometimes, she seemed not overly pleasant or congenial. Overall, great experience!
Friendly people

Nurse and doctor very friendly and thorough.