Patient Testimonials
Very courteous and professional.
Professional and friendly
The rep was polite, knowledgeable and offered to make sure I was @in the correct provider office.
Got my appointment in a quick time frame and my next appointment is within 2 weeks . Very friendly staff , the service was great . Everyone listened to me about my issues that brought me here . Dr.Perry was very helpful and knowledgeable and explained his plain of care very well . Over all a great place to be for your orthopedic needs .
Fast and friendly
The doctors are very attentive and listen to your issues. Staff is always so nice & helpful.
Excellent service 👏
Efficiency, courteous and professional staff and Doctor. I will choose Baptist for my primary care and any other speciality care.
Courtesy of staff and thorough exam and explanation
Everyone was friendly and Dr. Vosseller listened to my concerns.
Everything from start to finish during my last surgery and just the same so far going into my next surgery
Well organized
They were very organized and systematic. I didn’t feel like I was running in circles.
Personal, timely/quick, customer centric
Every dr I have had to see at JOI have been fantastic! Dr Keller has seen me through multiple spinal fusions through the years and I would not want to have anyone else treat me. He is a very skilled surgeon, with a phenomenal caring bedside manner.
Always very efficient
Very nice and thoughtful for my feelings .
Friendly service and patient with me as it was hard for me to get around
JOI is a well established organization of doctors that's been in Jacksonville for many, many years. They have a very good reputation in our community and are community oriented. I've seen several of JOI's doctor's in the past and even had several surgeries performed by them. I had wonderful results from these surgeries and was treated well. I'd refer any family member or friend to JOI for treatment.
Very efficient and not a long wait
Service with courtesy
Very helpful staff both on the phone and at the hospital.
Professional, thorough and knowledgeable. Speedy diagnosis and recovery plans.
The two folks I met were friendly and competent.
Thorough screening and diagnosis. Adherence to appointment times.
?Prompt, expert friendly
Knowledgeable and thorough doctors. Courteous and efficient staff. Consistent professional care.
Clean, professional, prompt service.
In the past couple of years I have had three joints replaced. I have found the staff and doctors to be extremely competent and truly committed to making my experiences with JOI as professional but at the same time comforting. They seem very committed to treat the patient as a human being who not only needs a joint replaced but reassurances that they will be okay mentally has well as physically in the future.

Great staff
On schedule
Perfect visit