Patient Testimonials
Dr hastings
Prompt, professional and caring service.
Professional and reasonable wait time.
Great staff.
Great customer service and the doctor explained everything perfectly.
It was my first time going there so I'll wait to give my answer as I need to see if they will help me.
Dr. Tandron made me feel very comfortable and heard. His staff was compassionate and professional.
S
Everything, they are very nice respectful.Could not ask for a better place to go
My appointment with Dr Kitay was on time. He performed a thorough examination of my hand and said he doesn't see advanced signs of Dupuytren's Contracture which was pleasing to hear since my grandfather had serious problems with that disease. He examined the lump on my left small finger and used a syringe to see if the lump had fluid in it. It did not so he doesn't think it is a cyst but possibly a small tumor. Though it isn't causing pain I expressed concern for the tumor and Dr Kitay will remove it on June 17, 2024 at the JOI Surgery Center. I was pleased with Dr Kitay and his professionalism and the same for the nurses and clinic staff.
I was treated kindly and efficiently.
Everything, the amazing staff, everyone is so friendly and compassionate. It was my first time at the office and I am actually looking forward to my surgery, I feel at ease !
A courteous and professional staff to greet you upon arrival and a team of great doctors to care for you. The MA's are grey too. Also, prompts to the X-ray techs as well.
ease to schedule an appointment .
was seen by doctor at appointment time
Professional, on time appointments,
Great staff ,friendly .
All great things to say
Prompt, professional, polite. Dr Young gets to the point.
The doctors and staff are all friendly, professional, and polite. Your phone system is not a joy to deal with however. Picerno is like a family member to us!!,
Quick and efficient. I didn't have a long wait, got a quick x-ray and diagnosis. Dr. Von Thron was direct, very professional and answered all of my questions.
The physicians are great! Ease of appointments
Staff are great. Dr. Kitay was very professional and I didn’t even felt the pain when he did my hand injections.
Very efficient in every respect, politeness, ,etc.
staff
Everyone I saw was friendly and helpful. The wait to see the doctor was short.they
Ten years ago Dr Picerno treated my injured shoulder with a guided injection. A few weeks ago the shoulder became a problem again. On this past Monday I called the JOI office to set an appointment with Dr. Picerno. My expectation was to have to wait a few weeks to get in to see him, but to my surprise I was able to see him the next day, Tuesday. I again expected to have to wait some time to get in to see Dr. Martin for the injection procedure, but again it was a next day appointment. Here it is Thursday and my shoulder is pain free. WOW!
A combination of a favorable alignment of the stars and a very efficiently run front office and great doctors and staff led to the best experience I have ever had in a medical setting.
Every one and every thing was done professional and they was very courtesy.
Courteous and professional staff
For the first I felt the doctor actually thought of me as a patient.
So far I have not received any service but a pre-mri exam. Maybe we should wait a while for feedback.
Everything

Well organized process, friendly and efficient office staff