Patient Testimonials
Quick and efficient. I didn't have a long wait, got a quick x-ray and diagnosis. Dr. Von Thron was direct, very professional and answered all of my questions.
The physicians are great! Ease of appointments
Staff are great. Dr. Kitay was very professional and I didn’t even felt the pain when he did my hand injections.
Very efficient in every respect, politeness, ,etc.
staff
Everyone I saw was friendly and helpful. The wait to see the doctor was short.they
Ten years ago Dr Picerno treated my injured shoulder with a guided injection. A few weeks ago the shoulder became a problem again. On this past Monday I called the JOI office to set an appointment with Dr. Picerno. My expectation was to have to wait a few weeks to get in to see him, but to my surprise I was able to see him the next day, Tuesday. I again expected to have to wait some time to get in to see Dr. Martin for the injection procedure, but again it was a next day appointment. Here it is Thursday and my shoulder is pain free. WOW!
A combination of a favorable alignment of the stars and a very efficiently run front office and great doctors and staff led to the best experience I have ever had in a medical setting.
Every one and every thing was done professional and they was very courtesy.
Courteous and professional staff
For the first I felt the doctor actually thought of me as a patient.
So far I have not received any service but a pre-mri exam. Maybe we should wait a while for feedback.
Everything
I checked in and was seen within 10 minutes. Great service
Everyone was very helpful and kind. Our questions were answered and we left with a plan. Thank you!!
I really liked Dr Keller. He was pleasant and kind, as was the front office staff. Life has been difficult for the last 6 years and I have had quite a few either rude or had a "just didn't care" attitude. I never went back to those doctors, dentists, etc.
I worked in a Cardiac Cath Lab for 5 years in San Diego years ago. Out of the 8 doctors, there were only 3 that I would see. And 1, I would have yanked his license.
Attitude and courtesy makes all the difference. Truly caring about the patient is what it's all about.
There are many that need to retire. Thank you.
Everything was done professionally and with great care
Although I had not been a patient of Dr. Smith for about 2 years, when I called about a new knee injury, I was given an appointment in less than a week. I was seen promptly and taken care of quickly. The doctor, the assistants and the people at the desk were all friendly and helpful. The Fernandina office is close to my home and also provides rehab at the same location regardless of where any surgeries were done.
Dr Bell is everything I want in a physician,. Personable, professional and concise in what course of treatment I need. He answered all of my concerns and was reassuring and detailed in his responses.
Catherine, his assistant was the same. She returned calls and e-mails promptly and invited any questions I might have. I believe I have chosen a good team for this procedure .
I had an appointment with Dr. Young yesterday, 4 June. Everyone there on his team was prompt and professional.
Good care. Friendly and knowledgeable.
Kind and knowledgeable staff
Convenient, relatively available, efficient
Dr Smith was fantastic. He is very knowledgeable and gave me relief with the least invasive means possible. Great experience with the doctor and staff.
Very professional office. I like my doctor
Everyone is professional, always smiling, good with explaining everything to you. They care and work hard to help you get better, I would recommend Baptist south to anyone, they are the best.
Prompt and effey
Dr. Martin took the necessary time to diagnose my issue, and provided good advise regarding next steps. No pressure for surgery unless eventually needed. Very trust-inspiring.
Everything. Just a good overall experience.
Easy access to personnel the doctors are very professional and well informed. I felt very comfortable meeting with them and their staff would recommend them to family and friends.
The doctors and staff are all friendly, professional, and polite. Your phone system is not a joy to deal with however. Picerno is like a family member to us!!,