Patient Testimonials
Staff was very kind and Dr Snyder listened to me and examined my knee and planned out the steps to find the correct diagnosis.
Everything
Everything went smoothly, everyone was efficient, friendly, and courteous.
Great Staff !!
Dr was on time
Great care and advice
Everything. Professionalism, courteousness
Easy to get an appointment for an acute situation
very efficient in helping me to sign in as did not have portal availability from home. Entire staff very professional but friendly. Very reassuring Loved Dr Jennifer Madden + her assustants
Was easy to check in on tablet. Staff all friendly. Doctor was friendly and knowledgeable.
Everyone was very nice. Dr. Martin’s took the time to fully explain my situation and answer all of my questions in a manner that was easily understandable.
Excellent explanations and experiences all around.
Did not have to wait so long for an appt. & did not have to wait very long in the office to see the doctor. So far, the results of the shot for trigger fingers is steadily improving
So many things. So efficient, all staff so friendly and kind. Dr. Kaplan was the best--a mixture of warmth and compassion mixed with just enough clear technical medical advice and skills to perform a miracle. I thought evaluation and treatment would drag on for a few days or weeks and I might get a little better. I was in and out in an hour and feel great with hope for the future.
My experience with JOI has been excellent so far. When I called to make the initial appointment, Victoria was exceptionally helpful. She listened to my concerns and immediately began telling me what she COULD do (as opposed to what she COULDN'T do which is what I hear so often in dealing with medical facilities). The receptions were professional and friendly. I was seen quickly by the nurse and the X-ray technician, Janet. Janet was so kind and especially careful that she didn't cause any additional pain as she did the X-ray. I saw Dr. Doward's PA, John Tierney. He listened and showed concern. He explained what the X-ray showed and that we would need additional tests (MRI) to determine the extent of injury.
Assuming that the scheduling of the MRI is completed as efficiently as everything else has been done, I'll be very happy with my treatment. Based on my prior experience with JOI, I expect that to be the case.
Care, Efficient, Friendly and thorough
Dr Hasting is wonderful. Very happy with my follow up.
works smoothly and efficiently.
Dr Picerno was very informative and kind. He answered all my questions. The support staff were friendly and helpful.
Easy registration
Quick check in
Knowledgeable staff
Staff members were friendly and doctor was timely and concise.
Your front office is friendly and efficient. Dr. Smith is very good and easily explains your condition and what can be done about it.
Dr. Keller was very informative, took his time with answering all of our questions regarding upcoming surgery.
Everyone, from the staff checking you in to the Physician,are so kind, personable and professional. I am so happy I’ve been fortunate to have found several amazing surgeons with JOI
Timely, organized, and surgeon actually cared to make sure I understood and felt comfortable with action steps.
Time and interest in your patients
Everything! The PA listened and was knowledgeable about my condition.
Great first time experience. Very efficient and on time.
Great Doctors
The doc eas great and his staff very friendly

Complete system for Ortho care