Member Testimonials
The people
Friendly staff, a ton of equipment, great classes and instructors.
Just like it
Very reasonably pricing. Very clean gym and locker room. Open 24/7.
Classes equipment. Helpful personal
Clean facility, nice staff and many workout options.
Everything!!!!!
Very modern and clean gym with great equipment.
~A floor monitor is needed ASAP
I use the pool three days a week and I like the way it is maintained. The staff is great, and the facilities are always clean. My one big complaint is in the locker room where the background music is annoying. Can we please have some alternatives to hip hop and rap music. Also, the "points" system is a joke. Why is it necessary to call some phone number to find out about points I am not receiving? I have not received any emails about points and I have been at the gym three times a week fir the last year. I also find the app useless. Plus, why can't points be applied to purchase things like t shirts and sweat shirts, which are way over priced
They are always wonderful
Trainer Dennis Paquette is great!
The mostly 24/7 service.
The pool!
Kevin in billing!
I love this place. I highly recommend this place to anyone who wants to get in shape. The trainers are really awesome and helpful, they make you feel really comfortable. The staff is attentive and friendly to help out with any issue also 24/7 opening is always a plus.
Clean. Friendly, helpful staff, Fun people.
I like the cleanliness, customer service, the variety of classes that are offered, the sauna and most of all the different nationality of people.
Huge selection of machines, clean environment, friendly staff
They stayed open during the pandemic, just implemented good equipment cleaning policies and kept the supplies full to do so, in order to keep everyone safe. They were Responsible to members health on both sides of the spectrum. Most gyms just closed their doors and turned their backs on their own members who needed the gyms to keep their bodies healthy. PowerHouse St. Clair Shores, stayed open.
Thank you
Great gym. Helpful staff. What's not to like?
An abundance of equipment . I never have to wait very Last name removed to get through my routine. The gym is constantly being cleaned. Staff is always cordial.
One aspect of the gym I would like changed is the music. Maybe just change it up / more diverse selection/ genre.
Thank you
Usually good equipment, lots of free weights and clean
The staff is helpful and polite! The members are also very inviting. My first days there other gym members opened the door for me. The food prep that is sold there is excellent as it's a time saver and food meal idea generator.
I like the quick response when I express an equipment concern. I like the fact that Sue and her team keep the gym very clean. I like the friendly staff. I like the fact that the equipment is continually updated and maintained. I like the fact that Powerhouse is a friendly and upbeat place to get the exercise I need.
Good variety of classes and equipment. Friendly, stress-free atmosphere.
Staff is very helpful and friendly. The gym is clean and good environment.
The value is right on the money. Nothing fancy, facilities are clean and for the most part in fair condition.
The croud is decent and respectful. The staff is friendly.
The only thing that is missing is organization and better maintenance. Weights are all over the place, people and/or staff does not always put things where they should be, but that's part of the culture of the gym.
On the maintenance part, it seems as if they do the best they can with what they have and they do fix things that need attention (rather than replace them), and it may take them a bit longer to handle these things that one would hope for BUT, they do take care of it eventually.
For the monthly price paid, the quality of the staff and the availability (hours and locations), the gym is a great value.
Should not cost more than it does, unless a price increase would come with heightened attention to the quality of the facility and equipment.
I like the pool, classes, trainers, sauna, and equipment. I feel comfortable working out here.
Do you have any guest passes for visitors to attend you the member?
Love the classes
Very clean, staff does a great job (Sue) on days is wonderful
Always greeted upon arrival and when leaving
Love the enthusiasm of the instructors
Love that women have a space to exercise alone
I have stopped at the front desk and they are extremely helpful always
Staff seems happy….which says a lot for the company
The front desk staff quickly helped me put the Powerhouse app on my new phone.
The instructors are very good. The staff is friendly, welcoming and always happy to help.