Santikos Palladium IMAX
17703 IH 10 West
San Antonio
TX 78257
United States

Guest Testimonials

Report a concern   April 17, 2015 — Rated 10 out of 10 by B.B. Santikos Palladium IMAX
What did you like about your Santikos experience?

Everything
Report a concern   April 17, 2015 — Rated 9 out of 10 by J.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

I like being able to fill my own drinks.
Report a concern   April 17, 2015 — Rated 10 out of 10 by R.V. Santikos Palladium IMAX
What did you like about your Santikos experience?

Service, able to be seated quickly
Report a concern   April 16, 2015 — Rated 10 out of 10 by M.R. Santikos Palladium IMAX
What did you like about your Santikos experience?

the location
Report a concern   April 16, 2015 — Rated 10 out of 10 by Ruben Alicea Santikos Palladium IMAX
What did you like about your Santikos experience?

Modern theater. Availability of different movie formats, especially IMAX.
Report a concern   April 16, 2015 — Rated 10 out of 10 by Kay Feltes Santikos Palladium IMAX
What did you like about your Santikos experience?

The theater is always clean and well maintained. The staff are friendly and polite. I rarely go to any other theater besides Santikos. I do wish you would provide Icee straws, that have little spoons on the end, I have to bring my own. Other then that, I am very pleased with my experience with Santikos and with Palladium especially. Your restrooms are much cleaner then Silverado 16's
Report a concern   April 16, 2015 — Rated 10 out of 10 by R.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

Good service and excellent viewing in most screen Theatres.

Love free refills.
Report a concern   April 16, 2015 — Rated 10 out of 10 by D.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

The theatre sound
Report a concern   April 16, 2015 — Rated 10 out of 10 by Z.B. Santikos Palladium IMAX
What did you like about your Santikos experience?

The ambience makes me feel like a star!
Report a concern   April 16, 2015 — Rated 10 out of 10 by Vivian Serrano Santikos Palladium IMAX
What did you like about your Santikos experience?

clean and friendly staff
Report a concern   April 16, 2015 — Rated 10 out of 10 by J.G. Santikos Palladium IMAX
What did you like about your Santikos experience?

Clean,comfortable seats
Report a concern   April 16, 2015 — Rated 10 out of 10 by T.E. Santikos Palladium IMAX
What did you like about your Santikos experience?

People are friendly and helpful. Love food and drink choices! Love having the bar and being able to have drink and food in theater! Makes for s great parents night out! Our teens love that they can eat a good meal and watch movies!!
Report a concern   April 15, 2015 — Rated 10 out of 10 by V.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

I like the location.
Report a concern   April 15, 2015 — Rated 9 out of 10 by W.W. Santikos Palladium IMAX
What did you like about your Santikos experience?

It's a big theater.
Report a concern   April 15, 2015 — Rated 10 out of 10 by M.N.D.L. Santikos Palladium IMAX
What did you like about your Santikos experience?

The screens, imax, dbox seats, bar and need to better ur pizzas
Report a concern   April 14, 2015 — Rated 10 out of 10 by J.N. Santikos Palladium IMAX
What did you like about your Santikos experience?

I love this theater, it is by far my favorite. Love the leg room and the size of the rooms. Embassy 14 is closer and we visit it quite often but Im always excited to visit the bigger theater, the palladium, with all of its leg room and space between the seats in front of you and behind you. Its always such a great treat to visit!
Thank you santikos!!
-Your biggest fan
Report a concern   April 14, 2015 — Rated 10 out of 10 by J.A. Santikos Palladium IMAX
What did you like about your Santikos experience?

Cleanliness, attentiveness, and good customer service
Report a concern   April 14, 2015 — Rated 10 out of 10 by C.A. Santikos Palladium IMAX
What did you like about your Santikos experience?

Everything! Good food, great drinks, and awesome theaters.
Report a concern   April 14, 2015 — Rated 10 out of 10 by Ken Flynn Santikos Palladium IMAX
What did you like about your Santikos experience?

First Class theatre, friendly staff, always clean
Report a concern   April 14, 2015 — Rated 10 out of 10 by Matt Humphries Santikos Palladium IMAX
What did you like about your Santikos experience?

I love that Santikos is always improving the experience. Updating with new technology, laser projectors, while still providing excellent customer service. I find the Palladium to be an excellent experience movie going experience.
Report a concern   April 13, 2015 — Rated 10 out of 10 by L.T. Santikos Palladium IMAX
What did you like about your Santikos experience?

How friendly everyone was.
Report a concern   April 13, 2015 — Rated 10 out of 10 by S.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

We love that it's spacious, close to where we live, unlimited drink refills, and great people that work there.
Report a concern   April 13, 2015 — Rated 10 out of 10 by B.E. Santikos Palladium IMAX
What did you like about your Santikos experience?

reserved seating
Report a concern   April 13, 2015 — Rated 10 out of 10 by C.L. Santikos Palladium IMAX
What did you like about your Santikos experience?

One word Awasome
Report a concern   April 13, 2015 — Rated 10 out of 10 by Ruby Pena Santikos Palladium IMAX
What did you like about your Santikos experience?

Have always been a fan of your theater love the friendly staff and environment
Report a concern   April 13, 2015 — Rated 10 out of 10 by D.H. Santikos Palladium IMAX
What did you like about your Santikos experience?

The movie
Report a concern   April 13, 2015 — Rated 10 out of 10 by K.C. Santikos Palladium IMAX
What did you like about your Santikos experience?

EVERYONE IS FRIENDLY AND VERY HELPFUL. I DIDNT RECEIVE MY LOYALTY POINTS SO I WENT ONLINE AND LET SOMEONE KNOW AND THEY GOT BACK TO ME RIGHT AWAY AND WERE ABLE TO GET ME MY POINTS!!
Report a concern   April 13, 2015 — Rated 10 out of 10 by M.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

It's up to date technology.
Report a concern   April 12, 2015 — Rated 9 out of 10 by J.R. Santikos Palladium IMAX
What did you like about your Santikos experience?

Good afternoon Santikos Management,

I visited the Palladium Imax yesterday with two friends to watch the Furious 7 movie. Let me mention. I live in Austin, TX and I have great high school friend who lives in San Antonio. He is a successful teacher in the San Antonio district who is married with four kids. I'm a 34 year old single man and my friend Anthony and I have been caring a tradition of going to see the Fast and Furious franchise movies.

This was my third time to the Palladium. I first noticed y'all have implemented a valet parking policy which aids the parking situation. My first thought was the popularity of the Palladium is attracting good business and then my next thought is y'all need a parking garage upgrade.

The atmosphere in the entrance is very busy but doesn't make you feel crowded on a Saturday high volume evening. The Imax sound, screen, and seats were wonderful.

But I am not writing to glorify the movie experience or atmosphere. I am here to point out and share what stood out most to me. I received excellent customer service at the Palladium Express Cafe. Specifically from a young lady by the name of Jenna. She was very patient with me in the many questions I kept asking her. I had ordered a chicken quesadilla at 6:52 p.m. before the 7:00 p.m. showtime of Furious 7. I was about to order a bottle water and she kindly suggest I take a free water cup. Then described to me the location of the water and beverage station. I did ask her "Would someone deliver the food into the theater?" She said "Oh no, but I can provide a food tray". Wonderful. As I ordered the quesadilla I asked "How long would that take?" Jenna, without hesitation said "10 minutes sir."

As I came back from the obtaining water she noticed me and immediately spoke with the kitchen staff on the status of my order #26. They confirmed a minute and a half time frame. I say that to say I received my food within the 10 minute determination from her and got seated into the theater while the previews were still going on. (So I did not miss any of the start of film.)

This simple act of good customer service, patience, and kindness will prompt to come back to the Palladium when I'm in San Antonio visiting my friends.

I want to congratulate the staff and training y'all provide and applaud her individual character to pay attention to the customer and keep open communication. I know it is difficult to keep track of all the day to day operations on busy nights. Y'all sure did right on April 11th 2015! Thank you.

May Grace be with you,

Name removed
Report a concern   April 12, 2015 — Rated 9 out of 10 by L.W. Santikos Palladium IMAX
What did you like about your Santikos experience?

Great dark beer in upstairs bar that we learned about from employee downstairs. Friendly employees.

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