Guest Testimonials
It's a very quiet clean place to relax as we watch our movies.
I always enjoy going to the SANTIKOS Grand 16 theater in Lafayette. Each and every employee is always very kind, courteous and professional; if I have a problem with anything they are more than ready to help me.
Theatre was clean
Seats are nice
My daughter and I had a WONDERFUL experience at The Grand 16. The staff was professional, friendly, and accommodating. We would highly recommend and plan to return!
Customer service is great! The service desk is always very friendly and helpful.
Great theater
Love the new accommodations for movies
Also…bowling and birthday accommodations
I like how easy it is to purchase your tickets and the friendliness of the employees. It's my favorite theater on the south side because of the comfort of the seats.
Nice chairs, very clean and yummy popcorn.
The theater is always clean and the staff is always friendly.
The movie experience is always great.
Watching the CHOSEN in the reclining seats!
I have been going to Northwest Santikos for years and years and I will continue to go because it's always perfect there in every way from the staff to the Comfort to the snacks and to the theater and sound system
Everything. How clean the theaters are; the staff is chill and friendly.
I loved the reclining seats.
they are very understanding about an issue I had with the app and was able to help me. They are kind, helpful, the movie theater was clean and organized. Very well maintained. The parking is the only I don’t care for. Always no parking.
Santikos continues to provide the best in quality, entertainment, and experience. Can’t recommend their customer service and company experience enough!
Very well staffed, screens/sound is incredible, and the food is delicious. Overall it’s my favorite Santikos. I go to a lot of movies and enjoy each visit.
I appreciated lots of friendly/helpful employees!
Always a great experience. Reward program is great. Used it for concessions
Clean comfortable seating the popcorn needed a little work but other than that it was great
Employees nice , place is well cleaned, set up and seats are nice for IMAX. I always just like going to the movies I always have a good time and the environment is always good
Late night showing, no lines for popcorn, drinks or snacks. Nice theater, good quality screen and surround sounds!!!
Easy to get tickets, pleasant staff, clean
Seating is great and easy to book ahead of time and sit where you would like!!
The staff is always helpful.
Everything was great!
The theater is clean, the staff is friendly and courteous, and the restrooms are clean! Thank you Santikos and team for providing a safe place to see movies with my family!
Always a good experience.
Very friendly , clean , self serve . Great customer service.
Enjoy making and refilling both my popcorn and drink