Guest Testimonials
Clean. Good customer service
Theatre was very clean and employees were pleasant.
The staff was very friendly and helpful. The seats were super comfy. I took my dad to the movie and he enjoyed the pizza he got at the concessions. For the most part it was a great experience. I would say the only thing that was a little off was that, while obviously I get movies are loud. I expect that. This one seemed even louder than normal. The previews were almost at a level that was uncomfortable. But I will say it seemed to get better with the actual movie. And maybe sitting further back in the theater would help.
Clean friendly
Good food at embassy
All of it!
Offers
Clean, friendly staff
The ease of going in and out
i LOVE popcorn!!!!!!
Recliner seats refillable popcorn and drinks
Friendly staff, clean theater, comfy seats
Movie choice, facilities
My husband and I always come to this location. It’s cool, we always feel welcomed and it’s almost always as clean as possible!!
I like the seating and the free refills. We only go to Galazy!
I haven’t been in months because there aren’t any good movies out. The movie selection has really been disappointing since Covid. However, the movie theater itself is nice. We enjoy the seats that recline we enjoy being able to have dinner and a movie. We know that the movie selection is not Santikos fault. It’s just was out there, but we would enjoy watching more movies at Santikos in the future, when better movies come out.
Clean facility. Friendly helpful staff. Great movie offerings. Comfortable reclining seats. Convenient location.
Overall experience was great but cleanliness and customer service are key factors after comfortable seating and great audio and visual experiences. Best Santikos in my area. I would love for New Braunfels to be very similar to Cibolo.
I met with friends and attended The Last Supper. The movie was fabulous. The staff was friendly and helpful. The only problem I had was apparently the person before me had spilled their popcorn. As I left the theater my friend noticed four huge yellow spots on the back of my top. She said it looked like popcorn oil. I did not spill mine. But when I got home, sure enough the back of my top was a mess. Whoever cleaned up the spilled popcorn should have wiped down the seat very well with something with degreaser in it. You might pass this suggestion on to the staff. Thanks to my friend pointing it out, I was able to spray degreaser and spot remover before laundering. However that doesn't take away the embarrassment of walking through the lobby with big yellow stains on the bottom, back of my top, which others might have taken for urine.
The seating is excellent, there is not a bad seat in the theater! A great quality is, you can place your drink and food order, give them your info and your food brought to you!! They have bowling, a game room and a bar!!
Staff was courteous & very helpful!!
It was Great definitely will be going back.
I like the facility but for the price it's outdated and the new website is horrible. Not user friendly at all.
I always enjoy a movie at this location. The theater is clean, comfortable and the staff pleasant.
I love being able to serve my own popcorn and drink. That way I get it just the way I want. The people working there are always friendly and helpful. Love the comfy seats and nice theaters.
We had an amazing experience at my daughters 14th birthday event!! Our host (LEO) was absolutely amazing with our kids, he brought everything out on time and confirmed everything one at a time as the party went on. He made everything better and easier. The theater was clean and I loved that it was a private room for our kids. My daughters class is special needs students so it was absolutely perfect and the best atmosphere for them to be themselves!! We thank you so much for our experience and will scheduling more movie parties with Santikos!!
Seats in theater
Friendly staff
Everything
clean and fun
Friendly staff, clean restrooms, able to choose where to sit, glad to have kids pack back as before and picture quality and voice is good.