based on 5220 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The facility and service
Experienced, fun and consistently good teachers/classes.
Frequent classes mean I can easily get across from work and get a class and the the venue close and bright and fresh
The staff always great you with a smile and are great at remembering names.
I always feel energized and happier after my visit
The service is always friendly and the classes are inviting and welcoming, even for beginners. The teachers have varying styles and techniques so I always feel like I am learning and I am able to take on the most challenging poses at your studio in a safe, monitored environment.
The new booking system is not an improvement on the old one.
Late changes of teachers is becoming more regular. Especially when students are'nt notified and can not change the class when it is realised as it would cost $25 late cancel fee.
The pilates beds in the surry hills studio are getting worn and are getting large patches where you are just kneeling on wood. The indents are so large on some machines even using the mats on the machine does not help as you still notice the dips and it is very unbalancing
Lots of classes, close by my house
It's a nice studio, could be bigger to have more classes
Convenient , great Pilates classes
I would say having an official introduction or offering to set a program or balance of glasses would be good for new full time members.
Other than that , it has been great . Really enjoying the expertise . And positive energy from teachers
Good amount of classes daily to choose from. The month trial period.
You’re awesome!
Last name removed the studio and the teachers
Last name removed that there is polsanto or sage burning at the beginning of class sometimes and Last name removed that the teachers do include ‘om’ to open and close a class
Love going to Body Mind Life nearly every day!
Especially love the teacher and the quietness at the Potts Point studio.
In my opinion here is what could be improved:
- Move the 7.30am classes to 7.15am as it makes it too late to go to work
- Have more open and less essentials classes in the morning. At the moment there is essentials at 7.15am on Mondays, Wednesdays and Fridays. When we approach the end of the 8 week cycles the essentials classes are nice but when we start a new cycle the level is not appropriate for experienced students and some teachers are not open to personal variations.
- Love the effort to add a 15 min meditation class in the morning but they are too late if we have to go to work. It would be great to have some meditation classes on week end.
- Would love to have some free work shops on the week end with special focuses. The membership is already expensive and I don't understand why we need to pay an extra $50 for a "Please help my hips" workshop with a teacher we could see anyway during a class included in our membership
Expensive
Your Pilates instructors are brilliant and front office staff friendly and helpful.
RAnge and standard
Class times
Good instructors
Nice feel to studio
Good location
Please change the 6:15am classes to 45mins finishing at 7am - I am always late for work at 8:30 with a 7:15 finish! That way the 7-8am class can go for an hour instead.
Please install mirrors on the new wall at Potts Point - it’s so important to look at your form from different angles and there are only limited beds near a dual mirror.
Please fix the mirror which has come loose from the wall at Potts Point - it is a major OHS issue and has been leaning up against the wall for over a month with the bed next to it unusable.
Bring back Vee - her replacement is clearly a beginner and she was an amazing teacher that deserves more money!!!
Great spaces, great teachers
My only criticism of the pilates classes I have recently started attending after a looong break from any kind of exercise is that there is vast inconsistency in intensity between trainers. Confidence built in one class when the exercises are achievable is really challenged in another when I have to tap out 3/4 of the way though because I actually can't move.
The best yoga teacher - careful to ensure everyone is performing exercises correctly, good class lengths, and times. My only complaint is abolishing the app in favour of the webpage, which is much less user friendly, because you have log in each time (and hunt down the initial password provided)
Too difficult to get into a class. Online booking is stressful as I constantly have to check if I got in. The few times that I was notified of a spot I was unsuccessful in securing the spot. If a pay nearly $50 a week I want to have a guarantee that I get into the classes I want.
GReat Space, good timetable, amazing teacher. The drop in class is a bit hefty - probably the only thing that would deter me from coming regularly as a casual
I like the studio environment (cozy and clean and peaceful). The instructor was experienced and nice (:
the Drinking fountain on the balcony of the bondi studio does not work properly
Charlotte was an excellent teacher
I enjoyed how quiet the area was, and the staff were really friendly and accommodating. The Pilates align class was great, enough of a workout but also a great intro class for first timers. Good pace.
Great space, good teachers
Everything
Instructors are Friendly, educational and professional
Relaxing environment and helpful but informative teachers
Booking system and more mirrors in they pilates room