based on 5220 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be more affordable.. atleast long term contracts!! Thanks..
Locations, instructors and facilities.
The actual studios need some work
Soap and good friendly service! excellent classes and studios
Very friendly staff
This feedback is for both Redfern and Surry Hills. There is no consistency in quality of teachers. Its very frustrating when you go to a class and you feel it was a waste of time. When you pay a membership you should be able to go to any class and receive a similar experience.
Secondly understand that things happen for example when the showers don't work, but there should be notification sent either via email or a phone call prior to people turning up. Particularly as some people rely on the showers to get ready for work. I was required to go home to get ready and miss a really important meeting at work. Finally (I have already emailed about this) there are issues with the app. I was charged $25 for a class I didn't book into in the first place. I understand why this charge is there but I don't think its always appropriate. For example, when I didn't actually book into the class. Another time I was charged, my membership was actually on hold?! Despite these charges being unfair, for a regular customer things can happen form time to time, so I think there should be some flexibility - particularity when the membership is so expensive. Many other places do not have this additional charge.
Everything
It was pretty average. I like hummingpuppy better when it comes to yoga.
Loved the class and the teacher. I do yoga because I feel like I “should” and often don’t love it...this time I actually really enjoyed the class and barely noticed the time going! Instructor was very concise with instructions and encouraging - class was challenging but also great relaxation as well.
nice environment, lunch time classes
Better timed classes in the morning
I live out of area and would love to do an 8 am class before work
Convenient and good instructors, plus high frequency of classes
The quality of the Pilates teachers has declined and there seems to be constant teacher changes to the schedule.
Excellent tuition. Switched on and knowledgeable teachers. Good space.
Since taking out an annual membership several of the class times at Potts Point that really suited me, as a shift worker with kids, have been taken off the timetable due to low numbers of attendees. I find that even with attending some classes at other branches, which increases the total time commitment per class by an hour for travel, plus cost of transport, I'm regularly not getting to 2 classes per week though would like to be going to 3. Also my personal preference is for a high level of technical instruction (push down through ball of foot, relax back of shins, level out pelvis etc etc) and this year BML has had the truly stellar Amanda move to Byron, lovely Eric go back to the US, Noelle is overseas about half the time, Ari doesn't teach at Potts Point any more and Alison Bruton who is excellent has only 1 class which I can only get to less than half the time because of shift work. Illana's classes are great but quite a few of the other instructors, while lovely people, don't seem to have the depth of experience that improves student's practice instead of being just a gentle stretch. Apologies if this sounds a bit whingy, probably means I need to find a more Iyengar based school...
Great teachers
Yoga instructor was wonderful. Skilled, knowledgable, helpful, nice.
Front desk staff was super helpful and friendly as well.
Staff, premises and general community feel.
I LOVE the round window but really it's the small community feel of Redfern and loving environment I enjoy xx
The bathrooms are a bit weird and the showers are limited. The yoga room is beautiful though. The class schedules are good but Surry Hills has more options.
Feedback for Kate Dambach:
Kate Dambach does a great class on Sun afternoons at 4:30. She has some great insights on the practice and great sequences. However it would be excellent if she spoke a little less and gave the yogis time to digest the material she is sharing. Just taking a few long pauses between each part, allowing the wisdom to land and percolate would really enhance her class and add more gravitas to her words. Having non stop speaking can impact the class as it draws attention away from inner reflection so balancing this is essential. Thanks
I was a member of BodyMindlife for a number of years. I had a serious neck injury in which a lady called Ray fell on my neck whilst doing shoulderstand. More than thirty students heard me scream not to mention the staff including Vanessa the teacher. It was recorded and both parties signed a statement. However it ended there for BML. Despite not being able to practice for six months and months of therapy; not one person ever bothered to make an enquiry despite the financial and psychological cost and when I would drop by to inform BML of what was happening I was dismissed and finally I just stopped going there. I came to the Training for Myofascial Release because of the Teacher not the studio and the majority of the time we could not hear the Teacher Tiffany because of the renovations despite her assistants asking constantly for them to stop the renovations for us to hear the Teacher. Not only is this completely disrespectful to the Teacher but the students as well who have put aside their time to learn and made a sacrifice to be there as well as the cost to each client that showed up and to endure the non stop noise in a yoga studio was complete disregard to everyone there.
It has completely lost its principles and its sense of community including the important ingredient which is the clients.
It was wonderful to see Azra as she reminds me of what BML used to be.
You didn’t disappoint me. I prefer The Surry Hills Studio. Every time I visit that studio it is an expletive from the moment you get out of the lifts.
The class in Redfern was wonderful. But the space isn’t as encompassing.
Hi BML, 3 major issues: Can you please wash the mold off your walls/ceiling (needed regularly due to the nature of the heated room - with something that actually kills mold and is non toxic, like tea tree oil and white vinegar. It seems to be creeping back (or even getting worse) each time someone tries to wipe it away. For somewhere promoting good health I'm sure everyone would appreciate your hygiene standards to be raised, protecting our wellbeing (and your teachers' as they spend even more time in the room). Mold is a major health issue!! 2. It often gets way too hot. Some teachers are leaving the heaters on for way too long in the classes and full classes rarely seem to require them at all. People keep turning to me and complaining. Maybe you could consider non heated areas (there're currently only 3 spots without a heater above them, which are taken almost instantly as quite a lot of people do not want to get fried) 3. The recent price increase hurts, and with no foreseeable improvements for us i.e. more senior teachers, more regular cleanings of the classrooms (mopping the floors in breaks - we all hate stepping into puddles of sweat!) the hike up is just more expensive, ouch! Thanks for taking the feedback on board. I'm happy to chat about the above if you like.
Better place to store yoga mats
Stop moving the great yoga teachers to the other venues eg Sarah
Some classes are way too full!!!
Love the Potts point studio as it still feels small and intimate like all he studios used to. Surry hills is great but it’s getting very busy!!!!
Many classes, various teacher and times
Great teachers and variety of classes.
Friendly staff and awesome teachers!
Professional clean

Multi studio so you can always find a class - yoga or pilates. Good quality of teachers.