based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good teachers, easy booking system.
The teachers are across the board excellent high caliber yogurts.
The vibe, teachers and facilities
staff were friendly and helpful and the environment is fabulous.
Amazing teachers and great studios!!!
The community feel of the studio is good - warm and welcoming. Teaching instruction is at a very high standard.
When I started a year ago and had no idea about Pilates reformer, I felt that I was looked very well after and corrected by instructor almost immediately as classes were small. That's what I signed for $55 a week, 9 people in the class.
Now for the same price, class size is double and definetely lost that boutique style touch previuos studio had.
As from customer point of view I don't see any improvement having a new studio, if anything class quality is not the same. Is nothing wrong with intrusctors but they are dealing with double size class.
New timetable isn't working the best either, 7pm as last class is way too early as most of the time I have to stress to get into class on time.
I understand that lots of other studios have similar class size but that's what separated BML from them and now it is same as others and more expensive.
I also understand that business is growing and you need to accommodate more customers but not on old customers account (maybe if you had two smaller studios running classes at the same time would worked better instead having 18people ).
Last but not least, mirrors... They are not in front of us, they are sideways so to see yourself you need to turn your neck and as correct posture during exercise prevents injuries and it's important that defeats whole purpose.
I hope some of those things could be improved /changed as I am gutted to leave all the amazimg instructors you have there.
great class, nice facilities
the space, the people, the experience, the easy of booking and how it makes me feel. Thanks Guys
It’s so efficient and well run.
Amazing. Nice to see the big main studio. But no place like home in regerds (potts point)
Lovely space for practice. Teacher explained postures well allowing for modifications
Great classes and good vibes all round!
The quality of the teachers, the atmosphere, the interior, the heat... Whenever I enter the Surry Hills BML studio I feel like I enter another world where I can let go of stress and anxiety.
Easy booking and cancelling system
Friendly front desk
Staff are friendly, the space is lovely and I look forward to my sessions every day!
Pilates align classes were 1hr with Vee, but now they are only 45mins. So I have a quarter less time, but the cost for a 10 pass has gone up!? And now there is only three months to use it. I will not be purchasing any more classes once I finish my current pass.
You gotta clean that pilates room!!! mats are always cover in bits of dust and dirt. Other than where people wipe down the machines - they are pretty filthy. Other than that love it! Love the classes and pilates teachers (love Paula and Indigo) and lovely Claire on reception.
Great range of classes and nice studio space.
Nice facilities, regular classes and several options to choose from
I liked the Yin class at Redfern on Saturday arvo, and am also a big fan of Vicky Smart. She is such a great yoga teacher. I love her progressive classes.
Having been frequenting Surry Hills and Bondi for some time, To be honest, I'm really enjoying the more peaceful atmosphere at Redfern. I've found Bondi a little bit "full on" of late, especially as there is now so much more retail.
Greeted beautifully and made feel totally included. Can't wait to spend a bunch of time in the beautiful space
Really love the studio!
I was hoping to get more hours of classes during the day/ afternoon..
The teachers are amazing! thank you!
I’ve been doing Andrews classes since the studio opened on Tuesday and Thursday morning and it’s tough that membership is so over subscribed I can’t get in. And also would you think about introducing other styles of yoga such as Ashtanga?
Thanks
Wonderful staff ,Amazing teachers combined with great facilities and a blissful ambience .
Great teachers
Very easy to book online.
Front desk is always very pleasant.
instructors are nice.
everything is clean.
An app for booking classes would be easier than going through the website. If it could send reminder notifications before classes that would be great. The instructors/facilities at Potts Point studio are lovely.
Very nice and pleasant environment. The instructor was great, especially as I had never been to a yoga class before.
It is very expressive