Customer Testimonials
It was busy but they communicated up front and got me out when they could. Appreciate the communication
We had a good experience. There was a glitch but it was fixed. thanks for the good service.
Friendly staff
Service
Great customer service, great quality suits thank you
Great staff! Very friendly and helpful!
Very kind and good selection of tuxes
great service, fitting accurate, reasonable turnaround times
The manager Sean. He had an amazing attitude and great personality. He was extremely helpful.
Nice selection of suits. Friendly staff. Very efficient process which includes selecting the package you want, getting measurements taken, and picking up the suit the next day. The only thing I was not pleased about was when we first entered the establishment, there were maybe only two other customers in the store and a staff member hollered at us from behind the counter to scan the QR code to "check in". What if one does not have a smart phone? Does that mean Friar Tux discriminates and will not service customers who do not have a smart phone? I even pushed back and insisted they allow me to check in without scanning the QR code, but they insisted, and said I could not check in otherwise. My father who is 82 and does not use a smart phone would have been refused service. After writing this review, I have changed my mind and would probably give this company a low rating and not be likely to refer friends and family because if they don't have a smart phone, they would not be allowed to rent or purchase a suit. With this model in place, Friar Tux is promoting the dependency on smart phones for everything to rule our lives and we should be given the option for those who prefer the convenience, but scanning a QR code should not be required when there is a perfectly available staff member behind the counter able to check us in. In fact, insisting on using the QR code system continues us going down the path of fewer and fewer human interaction which is no good.
Brought my elderly father in to be fitted for a suit he needed to attend funeral services for my mother. Staff at the Downey location was very accommodating and patient within my dad.
I got the Tux I needed and got allot of complements on how good I looked. Thank you Friar Tux.
Easy pick up and tailoring
Great customer service
people were very helpful
Great people to work with.
Service was great, alot to chose from..
The time the clerk took with me to insure I was well fitted
The employees at Friar Tux in Glendale were exceptionally easy to work with, incredibly professional, and remarkably efficient. I had every question answered thoroughly, and the team made the entire process a breeze. Will rent again!!
Great service. Friendly staff. Thanks!
Excellent staff & phenomenal service !
Everything fit perfectly. Services was excellent
Supper helpful, and smooth experience, will definitely be back
Great service; Nice product; Easy return!
thank you, your service was seamless and I had the perfect fit for the event
I think his name was Christian at the downey location. he's very professional in every aspect, grammar, energy, and his taste in recommending what suits well with me and my family.
Great customer service
Customer service
The staff was awesome at this location.
The suit was super nice, reasonable cost to rent. I’m an oddly proportioned person but everything fit great. The gentlemen who helped me each time were great and provided top notch customer service. Very friendly, helpful and efficient. Great experience