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based on 1313 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone in the company was very polite and professional.
Honest and clear feedback. Great rapport with inspector.
Very thorough. Larry was great! Knowledgable and friendly.
Compétence de l’inspecteur, précision des recommandations, qualité du rapport
Shawn did an amazing job. He was very thorough and answered any of our questions. He brought up any concerns or issues he saw and was very professional through and through!
Very Professional and no mess left after.
David Moore was excellent!!! He was early to our scheduled appointment and very personable. He took time to explain how he conducts his home inspections and offered his measuring tape if I needed it. He happily addressed our questions and I learned a lot about my home that I didn’t know. He’s very knowledgeable and was an overall joy to work with!!!
Roger was very polite & keep us informed what was going on & kept asking if we had any questions?
Professional
Réponse immédiate au téléphone, disponibilité dans les jours suivant, confirmation de rendez vous, facilité de paiement intérac, rapport reçu 2 jours plus tard ... et le top M. Dany Dumont l'inspecteur qui a inspecté ma future maison super gentil, disponible tout au long de sa visite m'a expliquer ce qu'il voyait, ce qui serai inscrit sur le rapport et ce qui aurait pu être alarmant avec des informations pertinantes et compréhensibles. Merci !
Quick response, detailed instructions to prepare and know next steps
David is always on time, thorough, knowledgeable, explanatory, and kind. He's out "go to" inspector!
Was very thorough! Pictures were helpful!
The inspection was very thorough and detailed. The inspection and report were both completed in a very good time frame, and easy to understand.
The inspection was very efficient, comprehensive and tidy. The inspector explained all issues well.
Semi new customer here, we have used and referred AmeriSpec over this last year. Each time has been top notch. The report details are awesome, easy to read and informative. Don’t hesitate, schedule the best inspector in West TN!
Very informative and thorough.
Very efficient
Trevor was professional, knowledgeable, friendly, and explained things very well.
The inspector was on time, friendly, and completed
The work in a timely fashion.
Everyone has been so thorough and so helpful through all of this. As first time home buyers I have no idea what I’m doing and everyone I’ve been in contact with from this company has been incredible and has made this journey not be so scary!
Details with explanation and photos. Extremely thorough. Highly recommended.
The inspector was kind and professional. She totally is an asset to your company!
Darcy is very personable, thorough, knowledgeable and experienced. We got very good value for our money. My work touches on the real estate industry and I will be recommending him to others.
Service très professionnel et plus que satisfaisant.
Very detailed, very professional.
The inspector was thorough and answered all of my questions
I was unclear that there were two fees for audits. I had the impression that the initial $600 fee, that is covered by the grant, was the full audit fee. I was surprised by the post-audit fee of $300+. I recommend better transparency on this. Other audit companies charge lower fees, so this is high in comparison.
Professional, thorough and explaining the process and findings during the inspection helped in knowing what could need immediate attention
Sean the inspector did the bare minimum. He did not go the extra mile for me, the paying customer, to ensure things were in proper working order. Additionally, Sean did not ascertain the proper functioning of the emergency shutoff switch for the boiler. Sean told me "there's no guessing here, if we don't know we will find out." Well we still don't know and in the 60 minutes Sean was inspecting he sure did not find out. Sean is an employee scared of the bureaucracy - he told me he was not to assume any liability and therefore did not turn on the water on the toilets to ensure their working order. This mentality extended to all things he claimed to have inspected and his report was wanting for detail. Any major defect was punctuated with "recommend having an expert look at it." Why did Sean even look at it then? Seems his expertise is not in home inspecting. Worst $500+ I have ever spent and as a first time home buyer I am left fearful of the actual condition of the home. I would like a refund on the home inspection to make this right. If Amerispec was the only inspector in town, I'd tell my friends and family to move to a new town as any of their work can not be trusted.