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Client Testimonials
Our technician was great, did a very good job and was very nice, explained everything we needed to know about the processes and prices.
On time, polite and efficient. Very personable technician who explained his/her/zen/zer/they/them techniques.
the communication in scheduling my cleaning and the person who came was very nice and informative. Would request him again.
Fast and professional
Service was great and the tech was friendly
I thought Jan did a great job. My carpets look great.
Great service. House smelled great afterwards.
Love that there’s no residue after carpet is clean. Employees are friendly and competent. Prices are reasonable.
Good service. Jan was very nice and professional
Environmentally friendly
Everything!
Really good job on cleaning. Pleasant, professional person who cleaned the carpet.
He did a great job!
Great communication, timely, great service and results
Eric was great!
Great service!
The technician was very respectful and worked with my schedule. Thanks!
I like the fact that even though it was raining y'all still came out and made an effort to be there on time and just like the friendly people and the quality work
Tech was on time and very professional
He explained the service and what to expect
He gave options as for carpet protection and other services Zerorez offers
quick response - my dog had made a huge mess on our den carpet - I couldn't spot clean it - I called Zerorez in a panic and they were so nice. They were here within 5 hours and were very professional. The associate was very clear in explaining the process, the pet treatment, the Scotch Guard, etc. The process didn't take long. Carpet looks and smells amazing. I'll use them again for sure.
End result was great. Customer service over the phone was great. Good communicators on the other end of the line. I was disappointed though that our tech did not arrive until 1:45 for our 10am-12noon window appointment. No communication that he would be late until nearly 12:45. I understand that things come up that are outside of our control, but I do wish there was communication that he would be that behind schedule so I could plan the rest of my afternoon accordingly as well. Thanks for understanding.
Eric did an excellent job on our carpets. We'll gladly have him back.
I like that there aren’t harsh chemicals, and the service was fast!
Pet stains BE GONE....and POOF....they are gone!
Chemical free. Great service
Very professional and explained everything in detail. Carpet looks brand new again.
Service was great
I like that you don't use any harsh chemicals.
I appreciate the fact that the technician tells you up front that your carpet may not turn out looking like new particularly in heavily soiled, high traffic areas. I was pleased with the work, however if there is a possibility that those areas could be treated again, I would be interested in finding out what could be done.
Don’t have any complaints , this young man did a wonderful job !
On time , friendly