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Customer Testimonials
Great cookies!
I've plced three orders this week. The first one has been delivered and everything was perfect. Now waiting to see how the other two orders go. If my third order isn't delivered on the day I selected, there might be a problem; because the person might not be home on other days.
I cannot say enough how wonderful Cookies by Design is. Judy and her team not only make fabulous cookies, but go above and beyond with special orders. I am so pleased with this company I will always use them as a way to send joy, or even sympathy.
You guys are so fabulous
Delivery on time
Delivery woman called me and told me she was dropping off the cookies, very nice touch.
I appreciated hearing from the driver that the cookie bouquet that I ordered for a friend was hand delivered to the recipient. I can't remember the last time I received a phone call from any company, and actually spoke to a person, when I have had a packaged delivered. Please continue to provide that service! It's so reassuring to know when a delivery is completed! Thank you!
Customer service was great. Able to accommodate my cookie needs on short notice. Cookies looked fantastic and were yummy.
good customer service
The cookies were so cute and delicious
It was fast and very delicious no hassle ordering.
Jodi went above and beyond to make an excellent cookie bouquet. I was late and she waited for me. Excellent customer skills. My wife was thrilled with it!
The ability to order a unique gift last minute
Ease of sending something to my husband when he was away. He said the cookies were great - big and thick and yummy.
Large order, placed online About two weeks before delivery. Store handled order efficiently. Product was perfect per special instructions. Delivery was confirmed. Driver checked in with updated timing. Driver communicated which door he we meet me at. Professionals - everyone involved!!!
Lovely cookies. Very quick shipping with great communication
The cookies were amazing. I couldn’t believe they called me to let me know the delivery was complete and thanking me for my business!!! A++ customer service.
Great job
Have had only good experiences and great feed back from our recipients.
Thank you for taking my order over the phone.
Our friend just told us she received the cookies and they are beautiful and delicious!
Great experience. While weather delayed the delivery (no fault of Cookies by Design), they were flexible with me while dealing with location changes (room numbers at hospital). Thanks to the great staff!
Ease of website use and hand delivery
Excellent customer service
Professional, helpful staff.
On-time delivery and the presentation was fun!
Got 5 cookies for my grandpa’s birthday and he loved them! Definitely a meaningful gift, I love it will definitely buy again.
Was able to get my cookies the same day! Was very helpful.
The cookies are beautiful and very tasty and they were delivered on time as promised. It is a bit difficult to unwrap them without breaking them, though.
Easy to order and cute choices.
They are so uplifting and freeze very well, which makes them last longer than flowers
I ordered a custom cookie bouquet. When the happy recipients sent me their thanks with a picture it was exactly as I had ordered it. Every detail, including the cookie shapes, colors, 7 individual names, and even the delivery time requested was perfect. Happy customer!