Customer Testimonials

Gigi took great care of me and my order. Really appreciate the great service!

Jessica is always very helpful and friendly. Cookies are beautiful and I hear delicious!

Easy to order. Product was as promised. Delivery was on time.

I have never used you before and you got the order their quickly and the presentation was great. Everything that I asked for and expected. Job well done.

Was very attractive except for the misspelled “Cograts” leaving the “n” out.

Tons of praise for the gift and told they were delicious!

Easy to order and they delivered the cookies on the day they promised they would delivered.

Ellen at the West Bloomfield Store is always helpful and has my orders ready on time.

Thank you for making the adorable basketball bear cookie cookies! You brought incredible smiles to a wonderful person in need and I was told they were delicious! Please know your company does great things for others - especially during these pandemic times. With Gratitude!!!

My parents were thrilled with Cookies. The delivery person made there gift extra special.

I've been ordering from Cookies by Design for many years. Their bouquets are always as pictured and are delicious.

They look good and taste delicious.

Great cookie bouquet. Everyone loved them!

They are super helpful and make it easy to send great gifts!

My daughter said the cookies were delicious and adorable. Thank you!

The cookies were awesome tasting and the presentation of them was great

Cookie bouquet looked beautiful, tasted delicious, and was delivered on time. It put a smile on the face of a little girl who is working to overcome some medical challenges. Thank you!

The ordering process was easy and professional. Secondly, the delivery was fast and on time without error and last but most definitely not least... Our boss loved the look and taste of her cookie arrangements!!! She had a very happy Birthday 😊🎉

Great communication, especially during inclement weather. Very kind, helpful and all around pleasant to work with.

It was very convenient and they deliver same day.

Great customer service! Fresh cookies! Same day delivery!

Excellent service and products! Recipients love these as a gift.

Being able to Oder last minute on Saturday for a Monday delivery!!

I appreciated the call from the delivery person stating that the cookie basket was the delivered.

I was pleasantly surprised when i requested the delivery delay reason and your company refunded the delivery charge which I did not expect. Delivery is to be delivered today

Thnak you very much

Talk about saving the day.

A very last minute issue occurred with the original company I ordered my cookies with and I called Cookies by Design and they saved the day. The took my call in the morning and by early afternoon the cookies were ready.

It's always a fantastic experience with Cookies by Design. The cookies are so delicious and the recipient is always pleasantly surprised at the creativity and how yummy the cookies are. I love the fact that the delivery rep. calls to confirm delivery and they're always so friendly and sweet. Love that personal touch. You guys rock!!

Quick delivery, many options, great product.

The cookies are divine ~ Always a favorite gift for my Grandkids. On my recent order the customer service I received was over an above my expectations. I had placed an order to arrive as a homecoming gift for my niece who had been hospitalized following a serious accident. The day after I placed the order, my niece’s condition worsened and her release from the hospital was delayed. I called customer service and spoke with a young woman requesting she intercept my order and cancel it. I wish I had her name, I believe she was in Plano, Texas. She was so kind and understanding, and assured me she would take care of it. The next day she actually called me back to confirm and asked how my niece was doing. It meant so much to me, especially these days where such outstanding customer service is hard to come by. My niece improved and I reordered the cookies. Thank you to the young woman in Plano! The shipping # of cancelled order was:Phone number removedPhone number removed.

Thank you for making my daughter first day at her new job a fanastic day!