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Customer Testimonials
The ordering process was simple. She delivered as we had discussed. My friend loved the cookies and was thrilled!
We ordered cookies with our company logo for a tradeshow, they turned out amazing!
Always comes through
Great service and great cookies!
The customer service that I received was above and beyond anything I could have asked for. The owner personally tracked my shipment and called me when the shipment was diverted to a different address, well after business hours. I then received a follow up call to verify the cookie bouquet had reached my friend on the day of her birthday!
I highly recommend the Cookies by Design Baltimore store for any occasion! The customer service is absolutely incredible and very personable. I would trust them with any order!
Thank you for going above and beyond.
Forever grateful,
Colleen
Right on time the cookies were delivered, they were beautiful and delicious. My grand kids were surprised and love the cookies
Everything was ready and on time, the cookies all came in one piece, and the cookies are just the right amount of crunch even after a couple days without going stale.
I ordered a Cookie Cake for my daughter’s birthday. When I picked it up it was beyond my expectations! ! The decorations we’re outstanding! 10 out of 10 I would recommend!
Delicious and oh so pretty!
Easy to order, fast delivery and great prices!
The people are very friendly and easy to talk to. The cookies were delicious and decorated beautifully. I enjoy doing business with them and order from them 2-3 times per year.
This Arrangement was a Birthday gift & the Cookies by Design in Brookfield did a great job with the Cookie Arrangement ! It looked exactly as pictured on the Website and arrived nicely wrapped with the message card attached!! They also had Birthday balloon attached nicely to the Arrangement! It was packaged and delivered with great care! It made my sister's birthday a extra special one!
Arrived on time and was told they were delicious.
Basket was delivered fairly early (by 11am) on delivery day. The cookies looked and tasted great…I understand. The recipient was very pleased!
Katy K.
My daughter was extremely excited to see her cookie arrangement for her birthday! It was beautiful. It looked exactly as it was pictured on the computer. The cookies were absolutely delicious!Thank you so much!
Great service and fun product. Always a go to for our family special events!
Great timing on delivery !
Quick delivery, great designs
Delivery was on time and product was as advertised on website.
Although some cookies were broken badly when they were received, my Mom was overwhelmed with the taste. She mentioned several times that they were the best cookies she ever had. Thank you!
GREAT PRODUCT, DELIVERED RIGHT ON TIME!
Gift Basket was great!! Our friends were so pleasantly surprised. Cookies by Design will be my go-to place for all future Gift Baskets.
I began ordering from Cookies by Design (then Cookie Bouquets) in the early 90's and haave done so annually for all these years for all 7 of my grandchildren on the first day of school...from pre-K through graduate school for 3 of them! Only once have i had an order arrive damaged, and it was replaced immediately.
I order primarily by phone from the Plano office and find the people very polite and accomodating. I intend to order for my 2 high schoolers and beyond into college if they attend. It is a tradition they have all loved.
Cathie Reeves
These cookies are the best - baked fresh daily and delivered to your door. Never miss an occasion!
Receiver loved them
On line experience is great. I did make a mistake and was able to call and correct it. Great customer service and of course the cookies look great and we’re delicious!!
Easy to order and cute as a button!!!
Easy to do business with.
Cookies always look beautiful and can be personalized! Quick turn around from order to delivery.
Highly quality product and delivery was made as requested. They also took the time to call to confirm delivery made. Perfect gift to put a smile on your family or friends faces.