Member Testimonials
it's the best gym I've worked out at.
I absolutely love housed but I have a huge issue with the Penrith car park. There is no light at night and it's a massive safety issue which I've brought up with multiple people who work there. The classes are great and the team is super friendly and helpful and I do really genuinely enjoy it but myself and so many of the people I've spoken to have said the carpark is very dark. They don't feel safe and can barely see while parking. Also it's a major concern because every other car park in the area has lights as I've taken note because I mostly go at night. Hopefully you guys can sort this soon as it's the only negative I have
The Pilates availability and the Pilates instructors Emily and Hannah in particular are amazing
Cleanliness. Trainers. Opening hours/app setup
Quality of class instructors
Cleanliness of facility
Class options
This is by far the best gym I have ever been too
Easy to work classes into my schedule
The gym is excellent. Convenient, plenty of classes, location, price and equipment.
I think the parking situation needs to be fixed as a priority as this is a reason people could be put off.
Easy to miss a class, accident can happen given the lack of and tight spaces, especially on rainy days in the evenings.
Overall have enjoyed getting back into reformer. Getting my friend to join was awesome and trying out new classes like strength and hyrox.
This gym has a great atmosphere. The pilates classes are awesome.
best Pilates classes and installations. The Staff is very friendly too
Housed is an amazing brand with amazing gyms and facilities. It’s been well thought out and the memberships are so easy with no hidden fees or lock in contracts.
Great price, lots of different Pilates classes and instructors to suit my schedule.
The staff are friendly and supportive during the classes, they are not crowded and beginner friendly. Also the gym hygiene is great.. already referred a friend
Reformer Classes easy to book and lots of variety of times
Variety of exercises in the classes. The coaches are motivating. Cleanliness
Easy to book classes
Small groups
Easy to put membership on hold
Great gym, ammenties and space ! Feel very confident there after being out of the gym for quite some time
Clean easy with bookings and friendly staff always there to help
Absolutely lovely place and the classes are never boring. I love the prompting and the instructors take time to correct your form which I find really helpful.
I would love more yin yoga classes mid week in the evenings and beginner reformer classes in the early morning. Incorporating breath work classes would also be amazing!
Housed sets a high bar when it comes to what a gym can provide. Extremely competitive pricing after factoring included facilities like a dry recovery room, cafe, cardio/strength/pilates classes as well as fully dedicated wellness suite for the highest tier members. I have not come across a more complete gym experience and nothing comes close. The only downside is that it’s getting so popular that even the massive amount of parking spots are still all getting filled up
How you’ve responded to customers last feedback and provided more Pilates classes
I joined Housed Macquarie Park in April 2025 on the recommendation of my wife, who had started there a few months earlier. We enjoy going to pilates together, using our 6 credits each fortnight and making sure we book in advance to get our spots.
While all of the pilates instructors are great, we specifically love going to the classes of Mina and Celeste.
Mina has a very calm, approachable manner with clear instructions and lots of challenging layers to take us to the next level, and always very considerate to check on everyone in the class. She has also built a lovely environment where we have made lots of friends. We love our Tuesday and Friday evenings with Mina.
I both love and fear Celeste's Thursday night class - in the best possible way! Her programs are so varied and challenging and have me doing things I didn't think were possible for me to achieve. I often end the class lying on my reformer wondering what just happened, but I can't wait to get back each week.
Both of our main instructors are helping build the health of my wife and I, plus extending my basketball career as much as possible. Thank you Mina and Celeste!
It’s great
I really am enjoying the Pilates reformer classes all the trainers are amazing!!!
Facilities and equipment are excellent, staff are friendly and approachable. Overall a very good experience! Only downside is poor on-site reception.
Great classes & instructors. Friendly and supportive.
Great range of classes available at all hours. Inspirational instructors. Clean, bright, airy studio.
The gym is clean with a lot of equipment and offers a consistent good range of classes. The trainers are welcoming and provide the motivation and support to encourage members to improve. A big shout out to Calissa, Nick, Sophie and Nathan - you guys are awesome.
A special shout out to Calissa for partnering with me at my first Hyrox in Sydney soon. Your support means the world :)
The only slight negative is the state of the car park - its a poor look with overgrown gardens and cars parked up on the nature strip.
Enjoy the gym and facilities. Always clean and tidy. Wellness space is great and not crowded