Customer Testimonials
Customer service
Great customer service!
Friendly and had the bike in stock ready to go.
polite and well informed
Great service, fast, very friendly, they know what they are doing.
Thneks
Always friendly, efficient service from Two Brothers. Great staff, also.
Friendly, helpful, had what I needed in stock.
Awesome service and staff and welcoming atmosphere
Excellent customer service, always friendly and helpful
I bought a used bike and called the shop to see if anyone could take a look at it to make sure everything was safe to ride. James got me in right away and explained everything as he looked over the bike. He recommended new brake pads and placed an order for me. When they arrived at the store, James was able to install them that same day. That means more time on the bike for me! I really appreciate the fast, friendly service. Two Brothers is my new super-local bike shop and I am pleased!
Abe was very knowledgeable about the bikes. He also ask me to take my time to decide so I would make the best decision for me. No pressure sales. I will definitely shop there again!
Excellent service they operate on honest customer service and they go above and beyond!!!
The service was top notch.
I have not used the product yet, but I'm sure it will good.
Have been buying from them since they started their bike shop. They always go the extra mile for us. Their manager also is great to deal with. We highly recommend buying from two brothers.
I like that you are locally owned.
I wanted a low step ebike. You ordered one for me from the Burnham store but are going to deliver and service from the State College location which is more convenient.
When I went for a test ride in Burnham, your staff was very helpful. Being able to rent the bicycle for a weekend to test it in my home location helped me make my decision.
We had an awesome experience at Two Brothers Bike Shop! The staff was incredibly friendly, knowledgeable, and patient. As novice riders, we really appreciated how he took the time to explain everything in simple terms and never made us feel rushed or pressured. We ended up purchasing two bikes and some accessories, and he made the whole process easy and enjoyable. He was kind, honest, and genuinely cared that we got what fit us best. Highly recommend this shop whether you’re new to biking or a seasoned rider.
The owners, Ben and Chris, are the absolute best! We had an issue with one of the ebikes we purchased from them and they have gone out of their way to work with the manufacturer and correct the issue. Highly recommend Two Brothers. They stand behind their work and the products they sell.
Knowledge of products
Love the bike! The service I received from both the Burnham and State College stores was awesome!
Excellent work performed on my trex e-bike.
Hey Nick,
The bike is great. Had it out on the club road and it performed very well. I just have to get use to the pedal assist. Very satisfied so far!
Their service was fast, friendly and knowledgeable. They went above and beyond tuning up and making repairs on my son’s 24 inch trek bike.
Knowlegable and (super) responsive staff.
Excellent service and fair prices.
They took my bike in the same day when I called. And picked it up the afternoon the next day.
James and Chris’s product knowledge
Customer service
Very friendly. Took a great deal of time to answer all our questions and explain everything/all options. Nothing better than hometown!
Prompt service!
Aventon is a great bike. Chris helped out from the first email questions I had till he got me and our new bike on the car. He have a good tutorial on important aspects of the bike. Seems like I would get great service if we ever had an issue.
Highly recommend.
They are very friendly and very helpful. I went there wanting a certain bike and walked out of there with one I loved even more than the one I went for. I bought the bike in Burnham and the next day went to get accessories from State College and both places the service was exceptional. Thanks for everything!!!! I would highly recommend this bike shop to anyone.