Grand 16 Pier Park
500 South Pier Park
Panama City Beach
FL 32413
United States

Guest Testimonials

Report a concern   February 26, 2025 — Rated 10 out of 10 by Wendiesavage Grand 16 Pier Park
What did you like about your Santikos experience?

Loved that my son could enjoy the long peir and a doon buggy wheelchair for free!
Report a concern   February 26, 2025 — Rated 10 out of 10 by T. Grand 16 Pier Park
What did you like about your Santikos experience?

nice facility
Report a concern   February 25, 2025 — Rated 10 out of 10 by C. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean theaters, quick lines and an overall easy experience.
Report a concern   February 25, 2025 — Rated 10 out of 10 by Staceyrobertson Grand 16 Pier Park
What did you like about your Santikos experience?

Great seats, easy online purchasing, easy checkin when you arrive, I get to butter my own popcorn.

Report a concern   February 20, 2025 — Rated 10 out of 10 by N. Grand 16 Pier Park
What did you like about your Santikos experience?

Very comfortable seats for watching the movie. Great online ticket buying

Report a concern   February 20, 2025 — Rated 10 out of 10 by D.M. Grand 16 Pier Park
What did you like about your Santikos experience?

Nice staff, comfy chairs, fresh popcorn and of course, the movie!
Report a concern   February 16, 2025 — Rated 10 out of 10 by Mary Mattern Grand 16 Pier Park
What did you like about your Santikos experience?

I live the seating and the staff is always friendly. I choose to drive the extra to go here rather than the brand new one for these reasons. I like the Momday and Tuesday price breaks as well.
Report a concern   February 15, 2025 — Rated 10 out of 10 by Justin Lee Grand 16 Pier Park
What did you like about your Santikos experience?

No usher to check tickets or welcome guests. I spent $50 for two tickets, but could have EASILY just seen the movie free as there was NO staff presence on the lobby floor. Lobby was dark(?) and uninviting. Is Santikos saving money on staff AND electricity? Concessions staff was fast & friendly, per the usual. Napkin/straw/condiment station was stocked, if a little unkempt- not a problem and not out of the ordinary. The build-in trash area at the entrance of Auditorium 16 was filthy. Trash on floor, buckets' worth of popcorn on the counter where the actual can was hidden. It appeared to not have been cleaned for hours. Previews started 10-11 minutes late, and there was no pre-reel/Noovie- just quiet and dark. I love previews, but they should start at the showtime, not over ten minutes late. The actual screening of the movie was flawless and I genuinely enjoyed the movie itself. I stopped to perhaps grab a promo poster upon leaving, only to see there were none; strange for and "Imax Fan Event." My son laughed that I expected a poster, considering the state of the theatre.
I am saddened to see the current state of The Grand. We have been attending since opening day in 2007 or so, and my son has grown up visiting this theatre more times than I can count. I will continue to visit as it is only a mile away and is among my favorite things to do in PCB. However, please invest in enough staff to welcome guests, take tickets, and give directions. Please invest in enough staff to clean lobbies and auditorium, and to start movies on time. Please invest in whatever is needed to brighten(?) the lobbies and make Thee Grand more welcoming.
I truly would like to continue to enjoy visits to one of my favorite businesses in Pier Park.

Report a concern   February 10, 2025 — Rated 10 out of 10 by T.P. Grand 16 Pier Park
What did you like about your Santikos experience?

Reclining seats, good selection of tomes
Report a concern   February 10, 2025 — Rated 10 out of 10 by Ashley Walker Grand 16 Pier Park
What did you like about your Santikos experience?

Seating was very comfortable

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.G. Grand 16 Pier Park
What did you like about your Santikos experience?

The ease of checking in when I got to the theater.

Report a concern   February 5, 2025 — Rated 10 out of 10 by Williamlyle Grand 16 Pier Park
What did you like about your Santikos experience?

From every little detail, purchasing tickets, cleanliness, friendly staff, picture quality. 100% the best around.

Report a concern   February 4, 2025 — Rated 10 out of 10 by G.W. Grand 16 Pier Park
What did you like about your Santikos experience?

Love the seats and the cleanliness of the theater. There are closer theaters to me, but I chose to come to yours fur those reasons.

Report a concern   February 2, 2025 — Rated 10 out of 10 by B. Grand 16 Pier Park
What did you like about your Santikos experience?

Good
Report a concern   February 1, 2025 — Rated 10 out of 10 by R.L. Grand 16 Pier Park
What did you like about your Santikos experience?

Friendly, knowledgeable and helpful people. Comfortable seats. Good movie selection.
Report a concern   January 30, 2025 — Rated 10 out of 10 by J. Grand 16 Pier Park
What did you like about your Santikos experience?

Nice clean environment, with comfortable seating.
Report a concern   January 26, 2025 — Rated 10 out of 10 by P. Grand 16 Pier Park
What did you like about your Santikos experience?

Recliners are comfortable. Popcorn was good.
My one complaint is in regard to the temperature. It was freezing in there and wish I had brought a blanket.

Report a concern   January 26, 2025 — Rated 10 out of 10 by H.K. Grand 16 Pier Park
What did you like about your Santikos experience?

Ordered tickets online with my account which was very easy to set up. Clean facilities. A bit too cold for me and the seats are starting to get a bit tired but overall a great place to watch a movie. 🍿 was delicious

Report a concern   January 23, 2025 — Rated 10 out of 10 by V.H. Grand 16 Pier Park
What did you like about your Santikos experience?

Informative, kind and understanding in our request for a refund during an unprecedented weather event.

Report a concern   January 22, 2025 — Rated 10 out of 10 by D.S. Grand 16 Pier Park
What did you like about your Santikos experience?

Employees were friendly. Chairs comfy!
Report a concern   January 22, 2025 — Rated 10 out of 10 by Jason Kelley Grand 16 Pier Park
What did you like about your Santikos experience?

It was awesome

Report a concern   January 15, 2025 — Rated 10 out of 10 by Mark Evans Grand 16 Pier Park
What did you like about your Santikos experience?

It was a great experience. The seating got a little iffy when some patrons were having a problem with their seating. Maybe have an attendant to help prior to the advertisements. Thank you.
Report a concern   January 14, 2025 — Rated 10 out of 10 by J. Grand 16 Pier Park
What did you like about your Santikos experience?

Staff is friendly, comfortable seats

Report a concern   January 13, 2025 — Rated 10 out of 10 by Jeanturgeon Grand 16 Pier Park
What did you like about your Santikos experience?

Great seats….only complaint it was really uncomfortable in the theater too cold
Report a concern   January 12, 2025 — Rated 9 out of 10 by Connie Prather Grand 16 Pier Park
What did you like about your Santikos experience?

Amazing seats. Great popcorn. Clean restrooms, Only negative is it’s cold. Bring a blanket

Report a concern   January 12, 2025 — Rated 10 out of 10 by G. Grand 16 Pier Park
What did you like about your Santikos experience?

great
Report a concern   January 8, 2025 — Rated 10 out of 10 by R.V. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean, spacious, good snacks.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Lauren Butler Grand 16 Pier Park
What did you like about your Santikos experience?

The friendly staff, delicious snacks and super comfy reclining seats!
Report a concern   January 5, 2025 — Rated 10 out of 10 by Daniel Blanco Grand 16 Pier Park
What did you like about your Santikos experience?

We love it and the changes are good especially the rewards are even better
Report a concern   January 3, 2025 — Rated 10 out of 10 by J. Grand 16 Pier Park
What did you like about your Santikos experience?

I really like the seats and the ability to choose and reserve your seats in advance. One thing that I should bring to your attention is the lack of preparedness of the concession stand. I wanted to get two pretzels and the girl behind the counter told me they didn't have any made and that she couldn't make any because there was a line of people behind me. Another girl overheard this and stepped in and told me she would make them for me but that it would take about 5 minutes. I told her that would be fine and thanked her, then stepped aside to wait for them to be made. As I stood there, I overheard the girl at the counter tell the next people in line that she couldn't sell them any hot dogs because they didn't have any made. This seems to be poor planning and execution of the very basic requirements of a concession stand.


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