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Guest Testimonials
The movie theater is always clean and the staff are the most polite and professional Associates I've had the pleasure to interact with
The theater was very helpful and accommodating. The staff was friendly and the kids love it.
Great movies and concessions without the excessive price gouging as other theatres.
Clean and friendly staff
Everything
Staff was friendly and helpful
Service was excellent, the toilets were clean, it was a great time spent.
My experience was great!
It's always fun to see a good movie in the theater. Nothing close to watching it at home.
I don’t know
I'm just glad we still have a movie theater in Alexandria! Just like the mall if we don't use it we will lose it!! Support your hometown!!
Professional and friendly services. Clean theater and nice seats
I have always had a great experience with the Grand Cinema. It is one of my favorite treats for myself.
The theater was clean . Staff friendly and helpful
It was great
Clean theater comfortable great sound in the fox theater!
Enjoyed the movie .
A little too expensive. The facility was clean and enjoyable.
Clean and quiet on a Monday evening.
The staff is always helpful and kind a great reflection of our hour leadership. The manager Jay is always positive and professional.
theater was clean and staff were friendly and helpful
I was extremely disappointed and humiliated. I brought a large purse with my comfort items and my life dependant supplies in it. It wasn’t even the largest bag. It was a purse. It had a jacket for if i got cold, my EpiPen and nitro incase of another heart attack, my inhaler in case of an asthma attack, my wallet in case i wish to purchase something and also contained my health card listing medical critical information. I was made to feel like a criminal and embarrassed by having my bag scrutinized and searched. Then after they searched and i entered the actual theater 9 to see my particular movie another employee came and said i would have to go back and leave my purse in the car because they no longer allowed large bags in the theater. So i had to hike all the way out to the car in 100 degree weather after already doing it once and with my weakness to put my purse in the car. Then had to put those items in my pockets and hands and hike all the way back in. By then im dripping in sweat. Clothes clinging. Pockets full and painful when sitting. We could also hear the movie playing Nextdoor, making it very distracting and lower quality sound of our movie. Very annoying. The volume was a so loud especially with two movies sound in our ears, so we had to plug our ears with our fingers because it was unbearable and put up with 45 whole minutes of commercials and a few more of movie trailers ……..it was a bit ridiculous. You are already getting 10.00$ a person to get in, 16.00$ for 2 med drinks, etc…. And you have to show that many ads?
Anyway. My friend and I have no desire to return to this theater ever after all we went through.
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The friendliness of the workers. The food is great.
I liked the Final Cut program, as it allowed my family to watch a movie at a good price.
My local theater is (from my experience) very clean, I go often and rarely have a bad experience with things being dirty or messy. The screen projection is always very good. Everyone who works there is super nice and helpful, no one comes across annoyed. Concession is usually good, sometimes popcorn tastes a bit dry but it isn’t THAT common, only real issue is that there are many times our theater does not receive smaller films and foreign things, it’s the only theater in Alexandria so there’s no way to watch those in a theater.
The young man who helped with tickets was exceptional! Knowledgeable and very polite. We enjoy the Tuesday rates when we are able to come. All the workers are always very polite. My only issue is the app. It needs an upgrade.
Get atmosphere and people, love the cinema, snack are a little pricey!
It is easy
Came to see the new Obsession movie - absolutely loved it. Service was quick and easy.
The Theatre is spacious and clean, along with restrooms. The ticketing is now electronic and mobile which takes a little time to get accustomed to. Attendants at the food counter are friendly and courteous. Overall experience is good.