Customer Testimonials
the process has been smooth so far with no hiccups.
Online account information is well organized and easy to access. A live person answers the phone and has the knowledge to answer question quickly and correctly and the personality to do so politely and cheerfully. The driver is professional and knowledgeable
Our Church has been using Quarles for years and has always had good service.
They always leave a detailed receipt so you know they've delivered fuel. The receipt has all the details one needs to know, including the cost that will be deducted at the appropriate time.
Everything is automatic. I don't have to do a thing!
Only once in the last 19 years has my fuel tank gotten low. Never empty. Thank yiu.
Good service, whether it is the normal routine delivery, or a quick response to a request for additional propane, when we have been burning it up during a cold snap. Thanks!
Drivers are super oriented and kindness goes a long way in our society. I use oil for back up heat and it's hard to find a supplier for oil, but not so when you have super nice customer service. Thank you. Have blessed holidays.
The driver is very polite and professional. It seems that Quarles was more personable under old ownership. I previously would recieve a call to have my dog put up for the next day delivery. I no longer am advised of such, just the truck showing up and not being able to deliver if I am not home. However this driver contacted me and was able to return when I arrived home.
Efficient
we never run out of pro;pane! you guys are great!
right on schedule with automated delivery!
The delivery guy is very nice they make sure my tank is fueled on a regular
I have always been impressed with the fact that Quarles is willing to work with our 55+ community regarding pricing. I will also never forget, years ago when we had the fuel shortage, Quarles NEVER let me run out of fuel, as other companies here in the community did with their customers. Thank you for your wonderful customer service and I hope it continues now that you are wearing the Superior name.
As people on a fixed income, my wife and I truly appreciated having the tank filled at 60% instead of waiting until it is 30-40%. It is easier on our budget and we are able to pay immediately.
I never run out of gas. Always on time for refill.
did the job
Reliable, fair prices, prompt delivery
It's fast and easy to use.
Responsive when called. Fair, competitive prices
I thought the name changed to Superior. I am confused?
Quarles/Plus Propane provides timely automatic fills at competitive prices.
Reliability
Product is delivered automatically in a timely fashion, and billed at a rate agreed upon in advance.
Timely service. No issues
Delivery driver Rosco was very pleasant, efficient and helpful.
You pay attention to the weather and deliver fuel when necessary, automatic delivery.
I like the way you track the usage based on the weather which helps determine my delivery date on the automated system. Also, that I can log on and see my account. The few times I have had to call customer service over the years have always been polite and informative encounters, even if I had to get the final answer at another time.
Thank you.
Our delivery person is friendly and professional, whenever we happen to see him when delivering.
Prompt and courteous.
Allows for some fuel price discounts.