Customer Testimonials
I am a new customer so I really don’t have enough info to provide more feedback.
Prompt and polite service by both your office and field staff.
Excellent service!!
Customer Service has been very responsive when calling for deliveries and/or concern/issues. When the gauge on our tank was fogged up last winter we weren’t sure how much gas we had left but when I called for a delivery and advised we couldn’t read the gauge, a driver was dispatched to us immediately. This was during very cold, bad weather when demand was high.
I am very pleased with Richard, who has been to our house on two occasions since we moved our gas service to Quarles. He has replaced the gauge and checked our line and regulator. Richard is very knowledgeable and competent as well as pleasant and professional.
I hope that the great service we have received to date continues.
Thank you
It's like having propane fairies! The house is warm, the water is hot, and all without my thinking about it! With autopay, I rarely have to think about propane!
The Customer service is excellent. They always deliver on time. The driver respects our property with the hose when going through, the gate.
Timely and efficient and friendly.
We currently found out that the Culpeper office was no longer available to go and make payments, etc, however; we signed up for your service online with no issues. The app is very easy to maneuver and provides all the information needed. Our tank was filled this past weekend by a driver that was very friendly. Thanks for the good service!
Very reliable.
Always professional, understanding honesty and integrity
Service was quick
I am very satisfied your servics -- no complaints
That you give discount to senior citizens and offer price lock per gallon at beginning of upcoming season.
I appreciate the friendly and timely responses of your customer service representatives. The response within two days for a refill of our propane tank is also much appreciated.
Your quick response to questions and your prompt service.
Good service and quick response to request!
don't have to worry about keeping track of fuel level, you do this for me
The budget payments a plus
Great service for several years. Keep up the !
great!
The service was great it arrived within a day after I purchased it My tank is full and cold weather is on the way
Customer Service listens to clients and responds appropriately
Discounts. Timely delivery. Nice people
Nice folks, and very efficient. Thank you
Responsive service and timely delivery.
fast delivery
The service is very good in that it calls or contacts us the day before to give us a heads up upon delivery.
Cecily was amazing, she quickly had a delivery arranged. The technicians were friendly and helpful. Quarles has a great team!
Good business.
Service has gotten better over the years . The staff is helpful when you have a problem and need prompt help .
Quality service, always on time and no hidden fees. Very satisfied with the service and price for propane.