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Customer Testimonials
Very prompt and nice people
Great service!
Customer Service
The service is great, and our fuel consumption is much lower than b e fore we went to Quarles.
Ordered heating oil one day and it was delivered the next day. The driver was very professional.
Tank was filled at an appropriate time. Like new portal access.
In spite of all the many mergers and buyouts these past several years, you have managed to
keep the excellent “hometown “ customer service that Dixie Oil was always known for.
I appreciate the auto-fill option. Checking the level of my propane tank is not something I remember to do.
Pleasant and quick delivery
When requested, service was very quick (next day)
The Verona Dixie branch facilitate repair of gas log at our vacation rental property in time for Christmas guests. The people in this office are exceptional in customer service, responsiveness, and timeliness.
Easy to order with great customer service. Drivers are always friendly and knowledgeable.
Being able to monitor usage on line.
Helped me out in a tight spot
Polite, friendly, helpful.
Has always been given great customer service. Deliveries are efficient as they monitor our fuel. Pricing is in line.
Excellent service and hospitality
Service
Customer service representative was very helpful on the phone
Very responsive to my request for fuel delivery.
The price of the propane is competitive with all of the other suppliers. The people are very friendly and my schedule refills are on time.
It is such a relief to have a sensor attached to my propane tank and have you guys show up to add more when the level gets lower. I'm also very grateful for your budget plan, of which I have been a member since I first moved here 15 years ago. It is great to know the sum of the monthly fee that I will pay every month! Many thanks for the terrific service! Liz Mehler
Responsive customer service
I didn’t like getting charged the $49 price stabilization fee without being asked
I’m on the automatic refill. The man who delivered is polite and always calls before he comes. I thank this is a welcome thing to do for the customers.
Customer service is awesome.
Driver came, and immediately went to work filling the tank without interruption, finished his task, printed the ticket, and placed at the side door letting us elderly folks that he had arrived and done his job very professionally and completely, alleviating one of our fears this winter. A big shout out to him!
The lock in on the price for a heating oil that is why I use you instead of our local heating oil and propane company.
I also like the fastest propane tank is owned by your company instead of myself.
This week I was expecting to be grateful that instead of 5 to 7 days wait your trucks were around and I had my oil in two days.
Very friendly staff.Great service.
Just set up auto-pay and auto-fill and never worry about fuel again.
Prompt fill ups and fair prices