Customer Testimonials

I’ve only been with y’all for about a year and a half and everything has gone very smoothly. The people in the office that I have dealt with are extremely helpful. People I have met in the field while installing tank to hooking up my grill have been wonderful to work with. I would highly recommend Dixie to everyone.

Quarles has never let us down both from a timing and service stand point.

Everything is automatic. I don’t have to do anything. You fill it, you bill it, and it’s auto pay

Thanks

Dixie is always on top of making sure my tank is full.

Continuing service is easy with a yearly renewal. Online bill pay is convenient as well. The whole process couldn’t be any simpler.

You are on time and service people are polite.

Good company. Fill tank as needed.

Friendly staff in Dixie office. Delivery was smooth and driver also friendly.

Great customer service!!

I appreciate the convenience of the automatic refill and online bill paying options, as well as your excellent communication.

When our church's propane provider let us run out twice this winter Dixie stepped up and did an excellent job of rearranging their schedule to get us new tanks . They made sure everything was good with our heating system
Hats off to a great company.

Friendly. Quick to respond when we had a problem.

Good reliable consistency with checking and delivery for my small tank account.

I am allowed to be on a budget. I could not afford to pay the full amount. This is a great service for me.

Delivery on time and very efficient.

After a small problem last year and it was resolved I would recommend Superior to new customers. I like the friendly staff and response to my problem

Prompt service and helpful associates

Dependable

Ability to speak to someone to clarify my account

Prompt and friendly service

Automatic delivery

Dixie responded to our very low gas situation, and within 3 hrs, our tank had been safety checked and filled. What a relief!

You were responsive when our tank got low. However, please adjust our usage as your estimates are not correct. Also despite signing up for the portal, I still had to call to request the delivery. There were 70 callers ahead of me!

Very pleased w/ delivery driver how he always makes certain to take all precautions as he fills the tank. It’s comforting knowing that they know when I need the propane. Very pleased w/ the company.

Timely delivery. They always shut my gate.

DIXIE GAS RESPONDED TO MY CALL FOR PROPANE DELIVERY WITHIN 2 WEEKS DURING A VERY COLD PERIOD IN JANUARY OF 2025, WHEN I KNOW THERE WERE MANY DELIVERIES TO BE MADE.

DRIVER TODD C. WAS CAREFUL AND COURTEOUS IN HIS DELIVERY - WHICH INCLUDED DRIVING DOWN A MILE-LONG GRAVEL AND ROCK (RESIDENT KEPT) ROAD WITH A STEEP HILL AND SEVERAL SHARP CURVES. I WOULD HIGHLY RECOMMEND QUARLES FUELS/DIXIE GAS TO ANYONE IN NEED OF PROPANE.

KAE LACY
400 RED HILL DRIVE
CLIFTON FORGE, VA.

Was thrilled to have your delivery man make it up my long drive and road to deliver. He was quick, courteous and efficient.

I like Quarles, because when I have an issue, I can talk to a real person.

Quick delivery. Good customer service

Easy communication and delivery set up!
Delivery driver is always very polite & professional