Customer Testimonials
Great phone customer service!
Quick!
Super friendly people working for your company, and always very helpful.
Easy to work with and great attention to the task at hand.
Kamps has been a wonderful company for us since we moved here in 2018. Very helpful and we have never run out of propane. Responsive to helping us light the pilot flame on our fireplace for the winter.
I like that they monitor when I need them to fill my tank.
We have never had a problem with delivery. When I call the office the personal are super helpful, polite and prompt.
The people are nice and helpful., and you always send a bill.
I never run out of propane. The customer service is top-tier and I always talk to a friendly, local rep without long holds, phone trees, or bots.
Love the auto service!
Automatic refill and invoice delivery
The local people are great!
Customer service and reliability.
Start up service technician was very friendly, knowledgeable, and thorough. I really enjoyed hearing how everything works and hearing about the area.
You come out when my propane is low before I notice, come out pronto when there’s a leak and cap it off, then help us with another propane issue!
Order always shoes up timely with no hassle.
I am a Propane customer.
I absolutely appreciate the automatic monitoring of my tank levels by Superior/Kamps and that the refill truck is dispatched in a timely manner so my propane tank is always filled as needed.
I like that I can access my account online and view info regarding account history, payments, deliveries, etc.
I had a very nice encounter with delivery driver Steve on one of my delivery days a few years ago. He took the time to explain a few things to me and I appreciated the great customer service he provided.
Service has been excellent. Staff very pleasant and responsive.
Consistency
response to problems
Great people to work with
Friendly and efficient workers. Deliveries are monitored and up to date. Website is full of information. Prices are better than the others with my discount.
The company has been always upfront about what a customer can expect and are always willing to answer questions to the best of their ability.
Their prices are very competitive and show what discounts are available!
Yesterday the delivery truck showed up and although road construction was going on he made it possible to fill the propane tank as if there was no problem at all. It is always a pleasure to see him enjoying his job making customers feel appreciated.
I appreciate your service .
Actually, it's your customer service I appreciate most. That and immediately being able to see the billing amount.
You come when I need you and don't pester me the rest of the time. Polite courteous drivers. What's not to like!
Good service!
The Last name removed and Bullock familes of Cabin 48 - East Silver Lake tract of the El Dorado National Forest permitee area - thank you all at Kamp's Propane for your continued friendly, efficient, and professional service.
Recently, we have reason to be especially appreciative: Daryl (or is it Darrell?) came up twice to locate and repair some "minor" but of course significant leaks in our system, and spent hours doing so, working hard and cheerfully, with obvious concern for our welfare and the safe and efficient working of our propane system. He went the extra step of relighting our pilots and assuring all was in working order. We rely on our propane system for our privileged summer residence on the National Forest as permitees, where we've been vacationing since 1978 (and the Bullock ancestors since 1948).
Lauren and Jessica in the Kamp's office have always been friendly, prompt and professional in receiving and responding to our phone calls and emails requesting service and advice. Lisa and Crystal, too, have been helpful relaying and replying to our requests; there are likely others who've been helpful whose names we don't recall.
So, thank you, and we look forward to continuing our service with you. For reasons of privacy, we would prefer not to have our names shared publically, though we trust you would handle such information carefully. But we will share our pleasure with your service personally with other cabin owners at Silver Lake, and anyone else we know who might use your service.
Yours truly, Jamie and Carol Last name removed, for the Bullock/Last name removed partnership.
Farm bureau member discount.
Texts and emails usually work for delivery and bill amount.
This last fill up I got notification for a fill up on Tuesday so I would have my gate open. Unfortunately, they came on Monday while I was away so I was unable to get a fill up.
I got a call from a male employee apologizing for the mix up and letting me know when they would be out next. That was good customer service.
The promptness of service