Customer Testimonials
Fine
They have always been very good to deliver as scheduled without a hassle. We use 2 times a year schedule and a call in if needing extra fills. No issues. Have been customers for 6 years.
Reliable, responsive
Courteous and helpful
Great Service, very dependable
Staff went out of their way to work with us as part timers to accommodate special requests for refill and scheduling a quantity monitor installation. Kudos to Michelle and staff
Local office staff members are helpful and knowledgeable. Local drivers go out of their way to ensure we have a fill when we need it….The central dispatch system from the new, overarching organization is faulty (deliveries not scheduled, messages not forwarded to the local office). However, local staff and drivers are very aware of the individual characteristics of our counties and provide excellent service. They take great care of all their customers…locally…and are very pleasant and personable. I especially call your attention to local driver Nathan (Cherokee County, NC) for his driving expertise, pleasant and helpful demeanor, cognitive capacity to remember the individual customers in the area and the characteristics of the dirt and gravel mountain roads that lead to the propane tanks on their properties, and his dedication to making the deliveries they need as soon as weather and road conditions permit.
Delivery was prompt…Driver needs to take better care exiting driveway!! Rather than exiting the opposite of entering driveway, he decided to make the tight turn running over the border rocks n putting huge divets in the gravel!
Prompt and friendly
The staff is helpful and service is good.
Consistent service matters.
I like that Freeman Gas keeps an eye on my tank level and I never have to worry about running too low. Also, their customer service is top notch.
Fast, accurate service. Professional employees.
Discount on owner tank
Professional and personal service… that is why I have maintained my account for 20 years..
The people are nice and friendly and the service was prompt. Thank you.
On time and professional delivery!!
Thank you.
Never a issue. U guys put my log set in few years ago it's all been good,got fuel when needed thank you all.
I just like their service and they helpful staff when you call.
You are very prompt on deliveries!
I like having a gas service that is small and delivers personal service. If I call with a problem or question, they are quick to answer or resolve the situation. They once delivered my gas to my neighbor’s tank . When I called to report that I had no gas at night, someone came to my house and delivered gas so that I had heat.
Excellent service
Great service!
Everyone I have ever dealt with has been helpful and friendly.
I like having local people answer the phone.
Was able to get dad on a timely basis
Prompt, friendly.
I was very happy with the sales agent who reached out to me. He knew I had a couple of issues and reached out to me to work those issues out. This is a true sign of a Great company!
I will continue to use Freeman with their great service and caring people!
Once the problem was discussed with the Manager, Keith, there was immediate understanding and action, combined with an effort to try and prevent future problems concerning automatic refills.
I was most impressed with his commitment to rectifying the situation. Well done, Keith!
Customer service is just amazing! We love the Murphy office the ladies in there take real good care of us and we can’t Thank You enough!