Customer Testimonials
Chris is always looking ahead to prevent problems for us. He works with our schedule and is always on time.
I appreciated the attention to detail and the efforts made to ensure proper operation.
prompt service
The communication. The Field technician was running late and called to let us know. He is knowledgeable in his field.
Taylor is always helpful, reliable, and Works with us on all levels. I’m always happy to collaborate with him.
prompt service, skilled and pleasant to work with
Complete professionalism !!
Never have a problem reaching someone, even after hours.
This might have been one of the greatest experiences I have ever had with a field service team. Max was highly professional and clearly showed a wealth of knowledge in his field. He took the time to explain the situation and break down the problems we were experiencing in a polite, courteous and patient manner. If I could give him a higher score I would!
The team was polite, professional, and courteous of our time.
Always have had an amazing experience with the PMI team!
Great guy. Very polite
Service was fast and they brought in the correct parts to repair the machine and to get it back to full functionality in a timely fashion.
Great team, always helpful in a timely manner
The service team was very knowledgeable and listened to my concerns. Even went above and beyond to recommend changes that would make it easier for our staff to take x-rays. Thank you!
Technicians are always pleasant and courtious when at the facility.
The technician was knowledgeable and friendly. He told me what needed to be done and did it in a timely manner. We also requested a quote for future work and he had no trouble explaining the process to me.
PMI is extremely attentive to our needs with whatever we need to ensure imaging units are working at there best and all PM and QA are completed in a timely manner.
The tech that assisted me was very knowledgeable and helpful!
Alex is always super helpful when he responds to my calls
Max Is always on time and very knowledgeable
I like the immediate response and quote.
Chris is always on time and very dependable. Not only does he take care of our problems, he looks forward to avoid further problems.
Mark Backstrom is reliable courteous and very trained. Quick service!
Technical support responds very quickly and is very knowledgeable.
Alexander is very knowledgeable on our product needs.
The team was helpful in getting our replacement batteries to us quickly!
They are Friendly
Always a great experience. Fast, efficient service!
The PMI Field Service Engineers are professional, they are responsive, they get the job done in a timely manner & report back with the resolution and/or a follow up plan.