Customer Testimonials
Service team very competent and takes care of any issues quickly
fast reliable service
Very quick response time, and they have very good communication.
Professional, Caring, Responsive, team, excellent communication.
I cant say enough praises for Usman, Omar, and Alex, they are awesome!!
The entire team has been so accommodating throughout the many years we have worked together. They take a proactive approach to my equipment needs. The PM/QA is always done without on time and reports are sent very quickly.
One of the units they are for is at Highmark stadium. IF there are any issues with the unit, they are there almost immediately understanding that the Buffalo Bills are so important to us, imaging is extremely important during game day.
I highly recommend them and encourage you to utilize their service.
Ask for Brian.... He's my favorite.
They respond very quickly when called, and they have an extremely competent team.
The team at PMI is very efficient, accommodating and friendly.
The are polite, friendly, and do what we need to be done. Show up when they say the will be here or at least call to let us know they are running behind.
everyone is very personable and is able to explain any and all aspects of the process
...
The technicians that come out to service our X-ray are always very helpful! We appreciate it!
the field engineers know over 25 years , they do great job
Professional and easy to work with
Customer focused with knowledgeable service engineers and quick response times!
Professionalism
Inventory
Pricing
Financing
Quick response to my issues.
efficient, timely and professional service
Field Service Tech did a great job, was pleasant and quick.
They are very polite, efficient and dedicated. Timely service and dedication to their duty.
Your team is very knowledgeable and gets the problem fixed right the first time. Always very friendly as well.
Quick response.
They are always available by phone and make every effort to contact you immediately to help with concerns.
I've had the pleasure of working with PMI for many years. Each field service engineer that I've dealt with has been friendly, accommodating and timely, always going above and beyond.
Response time is generally very good. Follow-up report sent to email very helpful.
excellent service
Great service and Taylor our rep is AMAZING! Always available and helpful......
Straight forward and responsive to initial request.
Friendly, professional and knowledgeable
In addition, I was able to schedule an appointment within 24 hours. Which was absolutely super.!!!
Communication.
Timely response when placing a service call.
When service arrive- Updates Managment on equipment diagnosis and estimated downtime if parts need to be ordered before leaving
Alos, very knowledgeable on the equipment providing accurate diagnosis.
When they sell to you, you truly become a partner, not just a customer.