Customer Testimonials
They have been helpful and reliable
Customer service
Negotiated costs and auto-fill service.
The ease of just getting services getting oil and setting up a seasonal contract and prompt service
I like the payment plan along with automatic delivery. When I spoke to a representative she was pleasant and answered my questions.
Excellent service. Great people to work with.
Things are taken care of in timely fashion.
ability to work with me on pricing based upon a higher consumption
Vinny was respectful and professional. A pleasure to talk with. When I mentioned that my gauge was a bit cloudy and getting difficult to read, he immediately changed it. Excellent service person!!
Timeliness!
Budget plan
The individual who delivered the oil took their time to unravel the hose and set it up so it went around the area of recently planted grass. We admire and appreciate the thoughtful gesture.
You’re here when I need you. You are great.
Delivery was of propane is always on time. The staff is friendly and courteous. Our contract renewal is super easy. What’s not to like!
Prompt deliveries.
Customer service and delivery service
In over 40 years with Downeast, I have never run out of fuel.
Quick delivery. Great portal.
Downeast service has always been excellent .
The delivery team always does a great job and the ladies in the office always answer any billing questions I have.
Good service
I have had Downeast Energy for many years - My Mother used to work there before it was called Downeast Energy. The only thing I have a problem with is that I did not choose the new location and being billed for mileage if we need service. Thus I may end up choosing someone closer that would not charge mileage fees.
never leave us with an empty tank
Always respond to our calls and with the automatic delivery we are always assured that our tanks are filled. Technicians are courteous and knowledgeable .
Automatic delivery, haven't run out yet!
Service has been very good
I don't have to worry about the gas, you just come when needed.
Very helpful & knowledgeable!
Support and service is very good.
Work well done!