Customer Testimonials
We're on a budget plan so it spreads out the monthly payments and we don't have to call for service, they just stop by :-)
Immediate attention to the issue that caused concern. Courteous and knowledgeable staff and technicians. I feel they care about you as a customer and want you to be satisfied.
We have an account for propane delivery. Very pleasant phone calls and quick delivery! Thank you!
Drivers are friendly and courteous. I am pleased with service and payment plan.
I like to be able to prebuy oil, the automatic delivery is good and I have really liked the technicians who come out for servicing of the boiler. They are willing to explain what has been done during the service.
I like the pre-buy programs with no worry of fill ups throughout the winter
I like that you keep us informed when there are outages and approximate length. Your weather updates also great.
The promptness and professionalism of all employees.
Great, timely service with both regular deliveries and maintenance.
The reason it's not a 10 is that the billing notices are almost impossible to decipher.
The man who delivered our oil was friendly and courteous.
easy to pay bills and never in 5 years have had empty tanks
They are on time on delivering the Propanr always next day after we ordered, these is last 3 times during the winter
Reliable and very knowledgeable!
They came on time and were in and out . Thanks
Greatest Service and the Best People!
All
Great customer service
Very responsive and was able to answer all my questions and achieve what I needed
Great customer service! Friendly and helpful always.
We have always received great, timely service from polite, skilled workers. Our questions & concerns have been answered when asked.
I've never run out of fuel in over 49 years.
Dependability is the key. And that includes the quality of service. Thanks.
Your staff is awesome
The company cares and has excellent service. Thank you.
Great service. Never have to worry about getting deliveries. Competitive prices.
Great service, and customer service.
prompt
but billing is a problem, we have been billed for non use a week after a big delivery twice, when we call we get it cleared up but its a nuisance
Prompt service
I have used Downeast for years. They are totally reliable and always competitive.
Patronized for thirty years.