Customer Testimonials
I like the fact that I can call and be taken care of no problems at anytime!
Fast quick set up
Keep full for propane
I have always had good customer service on the phone and at my property in person.
Fast service and friendly
Very prompt, courteous, and friendly people.
I have never been disappointed by your services. Have been a customer longer than I can now remember!!
I am on automatic delivery & have never run out of oil. Great service.
Customer service
That u helped me with propane in my camper. I've been homeless for a year and without propane I'd probably freeze.
The Superior Propane website definitely needs fixing. However, every associate with whom I spoke was very friendly and helpful.
Great service!
Originally chose Downeast Energy for the interest free financing on heating installations. I have just continued with the company since. I have no complaints.
Never a mix up.
Very polite and understanding staff who, during all the craziness with power outages, were very helpful!!!
Knowledgeable , efficient and teluable
The rep I spoke with was very nice
Fair price. You never let us run out. Delivery people are friendly and respectful.
With my last propane fill I never had a slip in my door so never new I was filled until I got an online bill.The price is higher than most other places but other than that I have been very happy with downeast energy so much so I have talked with them about staying as a fuel oil customer after the hassle of cash energy transferring my account and making it harder for me to order oil with them online but my oil account was transferred to cash energy so nobody I have talked with at downeast seems interested in keeping me as and fuel oil customer. So for now I am just a propane customer.
Just learning you folks so far so good
Your staff, maintenance & delivery men are very polite, curtious, friendly & helpful.
Reliable service and responsive and professional people on staff.
Friendly and professional
Like the new online portal to request deliveries and manage account information. Propane deliverers are professional and courteous.
I wasn't expecting service so quickly. Amazing
Very reliable!
It's good to be able to lock in a price for our propane usage. It helps us plan our expenses over the winter. Thank you for your regular deliveries.
willing to work with me on payments
Your response to our request for fuel is excellent. Thank you
Deliveries are always on time and when we arrange for our yearly activation, they are always very helpful to give us a good plan.