Customer Testimonials
Great price and service
DownEast Energy responds quickly to customer requests to have their propane tanks filled with LP. Their billing is now initially done via email and is received much quicker than by sending out USPS mail. The company also offers competitive pricing for their fuel. If a customer does personal research on other companies' pricing, they can request DownEast match another company's lower price per gallon. This is highly respectable and keeps me coming back, heating season after heating season. Keep up the good work, team!
Efficient and my tank is always full.
Prompt answer at office and prompt delivery
Friendly staff when I make a call or meet the delivery person. Willing to work with me on best way to keep costs down and my equipment running smoothly.
Service is very good
i like and toll my sister and she call u soon
You still have a human side and great employees. I appreciate all you do to help customers like me. The driver was exceptionally kind, a good employee. Thank you.
Great service and attention to detail! Excellent work at meeting my needs when I make contact.
Very knowledgeable staff and commitment to their customers
sO FAR YOU'RE VERY RESPONSIVE.
Great services
Fast, courteous service and local workers.
willingness to work with me when times are hard
Service is always prompt receptionists always friendly.
Staff is very friendly & helpful & knowledgeable. They always make sure my concern is properly answered.
Very nice people to talk to, delivery is also on time when they tell you . Very happy with the service. Ty
Very prompt and professional service with fair and competitive pricing.
Service is great
Prompt automated delivery that ensures we never run out of propane.
Customer service has always been excellent, both on the phone and in person. I also like their prices!
They are always responsive to any questions or need for service.
For the past several years we have been Downeast Energy customers and couldn't be more pleased with their service. If there is a reason to contact them with any issue the people I speak with are polite, friendly and more than willing to solve any issue I have.
I miss Elaine in the Waterville Office, but the lady who took her place is very personable and wants to make sure I leave the office with a smile on my face.
Thank You! Thank You! Thank You!
great service,
very dependable and good price per Gallen
Good service.
We had an uneventful winter between three properties.
The automatic fill program and corresponding invoice was extremely efficient and helpful in planning our budget.
I would also like to see if there are plans for total amount of oil and propane purchased for additional discount.
I believe this is available however not realized as of yet.
Thank you for your services
Prompt reliable service
Quick seamless service, you never have to worry about running out!
Very reliable, easy to contact, no problem meeting a competitor's price. All good.
I had an incorrect bill as I was locked into a price. I called and spoke with Laura this morning, she was very friendly and helpful in correcting the oversight immediately.