Customer Testimonials
Prompt and responsive
My father worked for the Morrells for over 25 years. I have stayed with you ever since moving back to my family home. You are reliable and always there when I need you!!!
I gave to many from work
No hasssles
Very courteous and knowledgeable service.
Things are on time
You keep my propane tank filled
On time delivery, prices and customer service
Politeness of personnel. Scheduled Deliveries. Great people to work with.
reliable
They are there when we need them…We like the fact..that they know..in house..when our Propane is running low, and they automatically come to fill it. Especially when there is a possibility of an outage during bad weather.
The company has been responsive to requests for delivery outside our normal schedule. Representatives on the phone have been friendly and helpful.
We were changing a service contract for a deceased individual. Andy answered all of our questions clearly and did not rush us. She also made thoughtful suggestions which we appreciated.
Always steady service, reliable
Good communication techniques.
Customer service
the nice people who answer the phone; the greatly improved web site; your consistently good service
The support on the phone was great and she was able to resolve issue
When i call you answer my inquiry promptly and take care of it.
Reliable and convenient
Very responsive and helpful when call in with an issue.
Always responsive to needs!
Reliability
I like it that when I need service/repair I know you will come and fix it quickly. And also being on automatic delivery with a monthly payment plan makes it easier to budget my bills
Kathleen provided excellent service. She was able to provide history on my account that is not currently available on the new web site.
I was not a fan of the old web site. I'm not sure in it's current iteration that I like it much better.
Emma the manager was also very helpful and informative. Her followup was greatly appreciated.
I have found the customer service reps in the Brunswick office to always provide patient and helpful support.
Thank you.
I've been a customer of Downeast for 20 years, and have never had an issue with anything. Billing, deliveries, customer service, have all been great.
Always have a good service and friendly people
Consistent automatic delivery of propane at a fair per gallon price.
30n years of excellent service.
Your splendid response and way in which it is answered . We trust and you all respond nicely. Thank you for your faithfulness and attention Name removed