Member Testimonials
Fantastic facility with excellent fitness options.
Clean and organized
Friendly staff, great class offerings
Pleasant environment!
How nice finally to receive a friendly greeting by the persons at the Crosstown gym entrance desk. I've noted their indifference / unfriendliness a couple of times before in your surveys without seeing any improvement. I don't know whether my comments spurred a change or whether the greetings are a fluke, but I hope they continue. I have been taking advantage of our Memphis spring to exercise more outside of the gym, but when the summer heat ramps up, I'll be heading back -- and I hope the friendly greetings continue. There's no excuse for not even looking up to say hello.
I love the Crosstown gym. Its facilities are wonderful.
jungle gym area. when are you going to have BB classes that aren't body bump or boot camp?
I like that it is not overcrowded and is a very calm experience. Staff are very friendly and the facility is nice and clean. I do wish the facility would stay open later.
The check in staff is very friendly and professional.
The staff was helpful and knowledgeable.
I love the Group Exercise Classes! During my years of attending the Y have many new friends. I have become more healthy and active.
Great facility. Staff is great.
Lester at the front desk always seems to be glad that you are there and he knows your name. The equipment is kept in good order and the entire place is spotless. The hours are good and the y is open on Sunday afternoon. There are many free classes if you want a group activity. There is a indoor track for those that like to walk and several treadmills for those that prefer walking or running on a machine.
Excellent customer service, especially at the front desk. Gym members are pleasant and engaging.
I enjoy getting to exercise without interruptions and easily accessible gym.
I like the classes offered and appreciate that they are all included in my membership.
Great atmosphere.
Convenience
The people there are friendly. The machines are well kept and the place is clean. It is just a great facility.
The ladies that greet me in the morning are very welcoming. It is a great start to my day.
The employees are very curious and I willing to help you with all your needs.
I always enjoy my experience at Church Health YMCA, friendly staff, great trainers, and a family atmosphere.
friendly, clean facility - well managed
Equipment I can use and can ask if need to learn a new one. Usually can do my standard rotation without waiting but not a big issue if I have to change up now and then. Mostly space between circuit equipment; could have more space between Lat Pull Down and Back/core.
Very courteous staff who knows our names now.
Trainers/assistants around to help if needed.
Wide array of ages and abilities abound - rather like society!
Wide array of group classes that change times/offerings every few months for variety.
Clean restrooms/showers/lockers.
Kudos
Name removed and Jim Brooks
Amazing experience
I love the facility. It is clean and well lit. The staff is friendly and inviting. The location has great parking and security is vigilant. I feel safe when I visit.
I love the people, the equipment and the cleanliness
I love the Y! The facilities are always clean and the staff are wonderful. I have met so many nice people who support me and cheer me on.
Probably the best one. I felt welcomed here. Love the location and the amenities.
Getting the process was fine. I’m yet to use the service, waiting for warm weather😊
Nice and safe work out Gym.