Member Testimonials
Wonderful place ! Very friendly with everyone.
Very nice and clean in the steam room and sauna. I love come here everyday to enjoy and relaxing. Thank you and keep going good jobs.
The staff makes the Y. Most everyone is super friendly, especially the front desk. Always helpful.
Pretty good facility, good group activities, good staff
My family feels very safe here, it’s five minutes from home, staff is always so kind, when my kids were little we used child watch, my son now swims for the Sharks, and I use all the gym facilities. We LOVE Central Y!
VERY friendly staff and always helpful!
I also appreciate the smaller population that uses this Y. It has more of a personalized feeling.
The instructors!
I like that I'm greeted every morning when I walk in and am told to have a good day when I leave. I need to probably take more time to get to know the names of the staff, but the fact they do this feels good to me.
The people are great! Staff and members alike, the crowd downtown is friendly. I like to feel part of that community.
Staff is very helpful and friendly
I love the water aerobics at the downtown location. 10/10 do recommend to all my friends. The last month and a half have been life changing. Kate and Dora are magical humans who do such a great job of caring for their community. Also love the early mornings. The staff is super friendly and the facilities are always spotless. Just all around a magical place. Can’t thank y’all enough. And huge shout out to Eddie Blue for hooking me up with the membership!! He’s really out here caring for his community!!
The YMCA is the first place I have ever felt like I was truely a part of something. It has gotten me into self care though working out which previously i was not into the gym environment. It has carried me through some tough stuff.
The community is great, fills my needs.
Cleanliness of locker room, showers, steam and sauna rooms. Very friendly front desk people.
I love going to the pool for Zumba and for Kate Black’s class.
Kate’s aqua class.
The Central Y is a very convenient location. I like the smaller venue compared to the larger facilities out in the suburbs. Amazing, professional and friendly instructors leading the group exercise sessions.
The people. The classes. The friendliness of the staff.
Staff is pleasant. Facility is just right for me.
Clean, user-friendly location and very friendly staff.
Great facility, staff and always clean and keeping equipment in working order.
Love the hours of operation also and also the option of joining the health center on the second floor. Love the hot tub.
Community! There is nothing like it.
The experience at the Central Branch excels in all aspects! I appreciate the YMCA's dedication in community engagement, creating an enriching and supportive environment. I also enjoy the programs and opportunities offered at the Y!
I like that Phoenix greets me by name every morning. And I like that it's not super crowded in the pool.
I like everything, the place, the staff, the service Everything
I enjoy the exercise, the instructor. And the companionship of others. I also like talking with the wellness instructor.
A very friendly and diverse community
The facilities are extremely clean and most of the staff are very welcoming and friendly. I enjoy the group classes and I'm so thankful they are included in the regular membership fee. I'm enjoying the recent upgrade to the LifeFitness treadmills and I hope to see more technology upgrades in the future. I installed the app and it is nice to be able to easily track so many metrics on my runs.
I really love the Women's Health Center especially, and the related services. I rent a locker and use the laundry service, and I have never been so consistently active. It makes it so much easier to show up and workout.
I'm glad to have access to the whirlpool, but I wish that there was also a steamroom in the Women's Health Center and not just the Men's. It seems very unfair--I wish a new steamroom could be added.
I would also say that I do not always feel comfortable in the weight room on the lower floor. I am a seasoned lifter, but especially during prime time when I have been down there I felt very uncomfortable with how crowded it was. I think the weightroom might be under-resourced. As a woman, it also makes me feel unsafe at times that the room is so isolated. I favor free weights over machines, and I wish that the free weights were as accessible as the machines.
Overall, I love the Central Branch! I've attended the Parkview and Skyline branches regularly previously as well, and Central blows them all out of the water. I love the environment you have created, thanks for all the hard work from the team!
Overall friendly and caring
It's my (hopefully) daily therapy for my back issues. Most of the staff is always very friendly.

We’ve been coming to the downtown Y For many years. We love the atmosphere and have made many life long friends. Enjoy the classes offered and hope it doesn’t change too much. We live much closer to the Southwest YMCA but still come downtown.